Flexible Medical Receptionist - Patient Care & Admin

Sandgate Road Surgery; Folkestone; On-site; GBP 18,000 - 21,000; Full time

Job summary

Sandgate Road Surgery in Folkestone is seeking a professional medical receptionist to be the first point of contact for patients, greet visitors, answer calls, and manage the appointment calendar with discretion and courtesy.

The role involves handling confidential records, coordinating with GPs and practice staff, and ensuring smooth daily operations in a busy primary care setting during core hours 8am to 6:30pm, Monday to Friday.

Responsibilities

• Greet patients and visitors, maintaining a professional and courteous demeanour at all times.
• Handle incoming phone calls, schedule appointments, and manage the appointment calendar efficiently.
• Verify patient information accurately and handle confidential medical records with the utmost discretion.
• Assist with administrative tasks, including filing, emailing, and maintaining electronic records.
• Collaborate with the healthcare team to coordinate referrals and ensure seamless patient care.
• Uphold office policies and procedures to maintain compliance with relevant regulations.

Job description

Sandgate Road Surgery in Folkestone is seeking a professional medical receptionist to be the first point of contact for patients, greet visitors, answer calls, and manage the appointment calendar with discretion and courtesy.

The role involves handling confidential records, coordinating with GPs and practice staff, and ensuring smooth daily operations in a busy primary care setting during core hours 8am to 6:30pm, Monday to Friday.