Fresh Food Managers

Morrisons; Hasland; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading supermarket chain is seeking a Fresh Food Manager in Hasland, United Kingdom. The role involves leading a team to ensure exceptional customer service and market-leading product availability. Responsibilities include managing staff performance, delivering training, and building relationships with other departments. The successful candidate will have experience in team management and excellent communication skills. This is an opportunity to make a significant impact on customer satisfaction and operational excellence.

Qualifications

• Experience of managing a team in a fast‑paced environment.
• Great communication skills to share knowledge and best practices.
• Ability to build relationships with key stakeholders.

Responsibilities

• Lead and empower colleagues to deliver outstanding customer service.
• Ensure market leading availability across the store.
• Manage department scheduling, absence, and performance.

Skills

Team management

Communication skills

Relationship building

Adaptability

Active listening

Job description

Our Fresh Food Managers take pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers. Reporting into the Store Manager, you will also ensure market-leading availability across the store and lead our teams in a continuous pursuit of service excellence.

Responsibilities

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to our customers’ feedback and react accordingly
• Ensure market leading availability across the store
• Work with the other Managers in store to lead a supportive and performance‑driven department
• Efficiently manage all people routines, taking accountability for department scheduling, absence, performance and talent conversations
• Deliver training to ensure the team has the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resources are planned thoroughly

Qualifications

• Experience of managing a team in a fast‑paced environment
• Great communication skills to share knowledge, experience and best practices
• Ability to build and maintain relationships with key stakeholders across all areas while remaining flexible
• Adaptability to change, while being able to challenge effectively
• Active listening and effective response to customers and colleagues