French-Speaking Reservations Specialist – Guest Experience

Dorchester Collection; United Kingdom; On-site; GBP 28,000 - 33,000; Full time

Job summary

A luxury hotel group in the UK is seeking a Reservations Specialist who speaks French. In this full-time role, you'll assist guests with their reservations and ensure a high-quality experience. Effective communication in English and eligibility to work in the UK are essential. The position offers a salary of £28,389, financial incentives, and various employee benefits like discounted stays and development opportunities.

Benefits

Complimentary stays with breakfast

50% off at bars and restaurants

£750 refer a friend bonus

World class development opportunities

Social events throughout the year

Workday lunches via prepaid card

Season ticket loan

Exclusive access to discount platform

Competitive Retirement Scheme

Qualifications

• Comfortable communication in English.
• Native or proficient command of French is a requirement.
• Eligibility to work in the UK is a requirement.

Responsibilities

• Assist guests with reservations via telephone and email.
• Communicate effectively to address special requests.
• Prioritize tasks in a fast-paced environment.

Skills

Communication in English

Proficient in French (spoken and written)

Job description

A luxury hotel group in the UK is seeking a Reservations Specialist who speaks French. In this full-time role, you'll assist guests with their reservations and ensure a high-quality experience. Effective communication in English and eligibility to work in the UK are essential. The position offers a salary of £28,389, financial incentives, and various employee benefits like discounted stays and development opportunities.