French & English Bilingual CSR (Belfast, Contract)

Us3 Consulting; Belfast; On-site; GBP 24,000 - 30,000; Part time

Job summary

A leading consulting firm is urgently looking for an experienced Customer Service Representative (French & English Bilingual) for a long-term contract in Belfast, UK. The successful candidate will respond to customer inquiries, process requests, and provide excellent service via phone, email, and chat. Candidates must be fluent in French and English and possess strong communication and analytical skills. This role involves 40 hours of work per week with rotational shifts from 07:00 to 19:00. Excellent opportunity for those passionate about delivering top-notch customer experiences.

Qualifications

• Fluent in French and English, both written and spoken.
• Strong analytical and attention-to-detail skills.
• Ability to multitask effectively in a fast-paced environment.

Responsibilities

• Respond to customer inquiries in French and English.
• Deliver excellent customer service through phone, email, and chat.
• Maintain accurate records of customer interactions.

Skills

Fluent French and English

Excellent communication

Active listening

Analytical skills

Attention to detail

Job description

A leading consulting firm is urgently looking for an experienced Customer Service Representative (French & English Bilingual) for a long-term contract in Belfast, UK. The successful candidate will respond to customer inquiries, process requests, and provide excellent service via phone, email, and chat. Candidates must be fluent in French and English and possess strong communication and analytical skills. This role involves 40 hours of work per week with rotational shifts from 07:00 to 19:00. Excellent opportunity for those passionate about delivering top-notch customer experiences.