Remote Multilingual Customer Service & Orders Specialist

Jo Holdsworth Recruitment Ltd.; Bradford; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency based in the UK is seeking an enthusiastic Customer Service Representative for a permanent role. The position offers remote working with monthly office visits in Bradford and occasional travel to Belgium. Candidates should be fluent in Dutch and French and possess strong communication skills. Responsibilities include managing the order-to-shipment process and assisting with customer inquiries. A competitive salary ranging from £30,000 to £35,000 is offered, depending on experience.

Qualifications

• Previous experience in a customer service or administrative environment is essential.
• Background in the automotive or related industry is advantageous.

Responsibilities

• Manage the complete order-to-shipment process.
• Daily communication with customers and different departments.
• Monitor and resolve delivery issues promptly.
• Process customer pricing approval requests.
• Set up and maintain accurate customer account records.
• Assist with invoicing and resolve related queries.
• Manage stock and delivery schedules.
• Support the Customer Service Team Leader with operations.

Skills

Fluency in Dutch and French (written & spoken)

High level of written and verbal communication

Strong working knowledge of Microsoft Office

Strong attention to detail and organisational skills

Tools

SAP

Job description

A recruitment agency based in the UK is seeking an enthusiastic Customer Service Representative for a permanent role. The position offers remote working with monthly office visits in Bradford and occasional travel to Belgium. Candidates should be fluent in Dutch and French and possess strong communication skills. Responsibilities include managing the order-to-shipment process and assisting with customer inquiries. A competitive salary ranging from £30,000 to £35,000 is offered, depending on experience.