French Client Onboarding & Service Analyst

JPMorganChase; Bournemouth; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading financial services firm in Bournemouth is seeking a Client Service Analyst to support French clients with their inquiries, leveraging AI for technical resolution. The ideal candidate will excel in communication and relationship-building, demonstrating strong problem-solving abilities. This full-time role involves understanding client needs and delivering effective solutions while collaborating with internal teams. Candidates should possess excellent time management and organizational skills alongside proficiency in Microsoft Office applications.

Qualifications

• Ability to build relationships and influence outcomes.
• Aptitude to work in a fast-paced environment while balancing client needs.
• Capability to determine priorities and maintain a balanced work approach.

Responsibilities

• Understand clients' relationship with the bank.
• Develop and maintain partnerships with internal and external clients.
• Resolve inquiries related to core cash products.

Skills

Excellent oral and written business communication skills in French

Strong time management

Organizational skills

Strong interpersonal skills

Problem-solving abilities

Proficiency with Microsoft Office applications

Job description

A leading financial services firm in Bournemouth is seeking a Client Service Analyst to support French clients with their inquiries, leveraging AI for technical resolution. The ideal candidate will excel in communication and relationship-building, demonstrating strong problem-solving abilities. This full-time role involves understanding client needs and delivering effective solutions while collaborating with internal teams. Candidates should possess excellent time management and organizational skills alongside proficiency in Microsoft Office applications.