Fraud Specialist - Banking Support (Hybrid)

Teleperformance; Johnstone; In loco; GBP 26.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Perks at Work

Cycle to Work Scheme

Eyecare support voucher

Holiday Purchase Scheme

Workplace Pension

Refer-A-Friend bonus

Wellbeing resources

Descrizione del lavoro

Teleperformance is seeking a Fraud Specialist for the Lloyds Banking Group campaign, based in Glasgow. The role is full-time and on-site with training lasting two weeks in Glasgow. After probation, there is an option for on-site or at-home working depending on performance.

The position requires excellent English, strong communication and the ability to handle complex fraud cases while supporting customers through digital and traditional banking channels.

Competenze

• Minimum 1 year customer services experience.

Mansioni

• Answer inbound calls with enthusiasm to help at first contact.

Conoscenze

Excellent verbal communication

Fluent English

Empathy

Time management

Descrizione del lavoro

Teleperformance is seeking a Fraud Specialist for the Lloyds Banking Group campaign, based in Glasgow. The role is full-time and on-site with training lasting two weeks in Glasgow. After probation, there is an option for on-site or at-home working depending on performance.

The position requires excellent English, strong communication and the ability to handle complex fraud cases while supporting customers through digital and traditional banking channels.