Fragrance & Beauty Specialist — Luxury Client Experience

CHANEL; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury fragrance and beauty brand is seeking a Fragrance & Beauty Sales Consultant at Selfridges Oxford Street. The role involves delivering exceptional customer service, creating personalized client experiences, and demonstrating product knowledge. Candidates should have experience in a client-facing role and a passion for beauty products. This permanent position offers extensive training and opportunities for personal growth within a collaborative environment.

Benefits

Private Medical Insurance

Pension and Life Assurance

Retail Discounts

Cycle Scheme Participation

Arts & Culture Ticket Discounts

Employee Recognition Programme

Qualifications

• Proven experience in a client-facing role delivering excellent client experience.
• Ability to apply product expertise to client's needs.
• Understanding and adapting the selling ceremony to the client’s needs.

Responsibilities

• Demonstrate passion and knowledge in Fragrance, Makeup and Skincare.
• Create a unique and personalised experience for clients.
• Ensure excellence in client service according to standards.

Skills

Client facing experience

Fragrance & Beauty product knowledge

Problem solving attitude

Service oriented approach

Empathy and active listening

Passion for Fragrance & Beauty products

Job description

A luxury fragrance and beauty brand is seeking a Fragrance & Beauty Sales Consultant at Selfridges Oxford Street. The role involves delivering exceptional customer service, creating personalized client experiences, and demonstrating product knowledge. Candidates should have experience in a client-facing role and a passion for beauty products. This permanent position offers extensive training and opportunities for personal growth within a collaborative environment.