Fragrance Adviser - Copy

SUPERDRUG; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

Join a dynamic team at an exciting new store opening as a Fragrance Adviser! This role is perfect for those passionate about perfume and delivering exceptional customer service. You'll engage with customers, offering expert advice on fragrances while ensuring the counter is well-presented. Enjoy a fun, rewarding environment with opportunities for personal growth and development, including optional training in ear and nose piercing. With great benefits like discounts and holiday allowances, this is your chance to be part of something special in retail!

Benefits

Up to 28 days holiday

Up to 30% discount for you and a friend

Excellent training

Great sales incentives

Instant access to Wagestream

Enhanced company sick pay

Pregnancy loss and support

Qualifications

• Experience or interest in fragrance is essential for this role.
• Strong communication skills and a passion for customer service are key.

Responsibilities

• Deliver exceptional customer service at the fragrance counter.
• Maintain high presentation standards and support management in achieving store targets.

Skills

Experience or interest in fragrance

Confident and clear communication skills

Passionate about retail and customer service

Desire to learn and improve knowledge/skills in fragrance

Willingness to carry out piercing services

Flexible in working hours

Job description

New Store Opening Soon - Stevenage Roaring Meg Retail Park

Hours: Weekdays, Evenings and Weekends - Full time and part time roles with opportunity to work more hours.

Salary: £9.60 - £12.60 Per Hour

Why Superdrug?

Passionate about perfume and fragrance? Love delivering exceptional customer service? As a Superdrug Fragrance Adviser, you'll deliver great advice on perfume and fragrance. Working as a Fragrance Adviser in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. A Fragrance Adviser role is just the start!

Our success comes from our people - they make the difference. We're all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Here's the exciting bit... A great day includes:

Our Fragrance Advisers use their extensive knowledge and training to advise customers on the perfumes and other products for them. We want to ensure that our customers leave with "That Superdrug Feeling" - this means they receive exceptional customer service.

Your role at Superdrug as a Fragrance Adviser is all about serving customers mostly at the fragrance counter where you will deliver excellent service and encourage add on sales. You will also ensure that the fragrance counter and wider store is well merchandised, and a high level of presentation is always maintained. In addition, you will be involved in supporting the management team to achieve store targets. To support your development, you'll also have the opportunity to be trained in ear and nose piercing to support our fast-growing piercing business in store (optional).

What you'll need to succeed:

• Experience or interest in fragrance
• Confident and clear communication skills
• Passionate about retail and customer service
• Desire to learn and improve your knowledge/skills in fragrance
• Willingness to carry out piercing services for our customers (training provided) (optional)
• Flexible in working hours and adaptable to change

Here's how you are rewarded:

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

Come and be part of something special!