Fostering Business Support Coordinator - Maternity Cover - Bromsgrove

Five Rivers Child Care; Bromsgrove; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading social enterprise in Bromsgrove seeks a Fostering Administrator / Business Support Coordinator for a full-time role on a fixed-term maternity contract. The position involves maintaining compliance, handling enquiries, processing financial claims, and supporting social workers. Ideal candidates will have experience in social care and excellent organizational skills. This role offers competitive annual leave, training, and career progression opportunities.

Benefits

Competitive annual leave

Pension scheme

Career progression opportunities

Monthly supervision from Office Manager

Qualifications

• Experience in the fostering sector and/or with children/young people in social care.
• Proficient in Microsoft Office applications.
• Valid driving licence required.

Responsibilities

• Maintain the CHARMS database for compliance.
• Handle telephone and email enquiries.
• Process financial claims coordinating with finance team.
• Organise room bookings and attend meetings.

Skills

Team player

Word and Excel skills

Time management

Ability to handle complex situations

Job description

An exciting opportunity has arisen for a Fostering Administrator / Business Support Coordinator to join Five Rivers Child Care on a fixed-term maternity contract. The Midlands Business Support Team works cohesively across the service. We are a friendly, hardworking team that enjoys working alongside our social workers and fostering support worker colleagues. This role is based in our Bromsgrove office. Working for Five Rivers has many benefits arising from its commitment as a Social Enterprise to invest in the services it provides to Foster Carers, children, and staff. Our Trauma‑Informed (ATIC) model integrates our Fostering, Residential, Clinical, and Education services to achieve the best possible outcomes for young people.

Your job will include:

Responsibilities

• Maintaining the CHARMS database to ensure compliance
• Answering telephone and email enquiries
• Processing regular checks for present foster carers and children
• Processing financial claims, liaising with the finance team
• Organising room bookings
• Attending monthly meetings and taking minutes
• Ensuring Five Rivers policies and procedures are adhered to
• Any additional administrative tasks or projects may be required by the business or fostering managers

Qualifications and experience

• The desire to be a team player who wants to achieve the best possible outcomes for all our children and foster carers
• Experience of working in the fostering sector and/or children/young people in social care (preferable)
• Excellent Word and Excel skills plus knowledge of PowerPoint
• The ability to handle complex situations
• Proven organisation skills and time management
• A valid driving licence
• The right to work in the UK, Five Rivers Child Care is committed to safeguarding and promoting the welfare of Children and Young People. Applicants must be willing to undergo appropriate child protection screening, including employment references and DBS check

This is a full‑time role. Office hours are Monday to Thursday 9am‑5pm, Friday 9am‑16:30pm.

Benefits and remuneration

• Formal induction and training in our paperless electronic recording and management system (CHARMS)
• Monthly supervision provided by the Office Manager
• Competitive annual leave allowance
• Career progression opportunities
• Pension scheme and access to employee assistance programme
• Blue Light Card
• Simply Health membership