Food Team Leader - Drive Service & Profit

M&S; High Wycombe; On-site; GBP 35,000 - 45,000; Full time

Job summary

A major UK retail company is seeking a Team Manager in Food to lead and coach a team on the shop floor. This frontline leadership role involves delivering exceptional service and commercial results, driving team performance and accountability. The ideal candidate will be commercially savvy, resilient under pressure, and passionate about customer service. Join this transformational journey and help shape the future of retail with innovative practices and outstanding team leadership.

Benefits

Diverse and inclusive workplace

Opportunities for career growth

Supportive team environment

Qualifications

• Ability to lead a team to deliver excellent customer service and KPI's.
• Has a good understanding of operational and people processes.
• Good knowledge of legal requirements in the store.

Responsibilities

• Lead and coach a team on the shop floor.
• Drive profitability and sales for their area.
• Create a multiskilled team through coaching.

Skills

Excellent customer service

Team leadership

Problem-solving

Commercial awareness

Operational resilience

Good communication

Flexibility and adaptability

Tools

Digital systems knowledge

Job description

A major UK retail company is seeking a Team Manager in Food to lead and coach a team on the shop floor. This frontline leadership role involves delivering exceptional service and commercial results, driving team performance and accountability. The ideal candidate will be commercially savvy, resilient under pressure, and passionate about customer service. Join this transformational journey and help shape the future of retail with innovative practices and outstanding team leadership.