Food Store Team Leader: Drive Service & Profit

Marks and Spencer; York and North Yorkshire; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retailer in the UK is seeking a Team Manager in Food to lead a shop floor team, ensure exceptional customer service, and drive commercial performance. This frontline role demands strong leadership skills and a commitment to high standards. Responsibilities include setting clear expectations, collaborating across departments, and managing team performances to deliver goals. The ideal candidate thrives under pressure and is focused on driving store success while supporting staff development. Join to shape the future of the company.

Qualifications

• Ability to lead a team to deliver excellent customer service and KPI's across the store.
• Good working knowledge of VM principles.
• Flexible and adaptable to change, with the ability to lead teams through change.

Responsibilities

• Lead and coach a team to deliver consistently under pressure.
• Drive profitability and sales for their area.
• Support the growth and profitability of the store.

Skills

Leadership

Customer service

Commercial acumen

Problem-solving

Data analysis

Job description

A leading retailer in the UK is seeking a Team Manager in Food to lead a shop floor team, ensure exceptional customer service, and drive commercial performance. This frontline role demands strong leadership skills and a commitment to high standards. Responsibilities include setting clear expectations, collaborating across departments, and managing team performances to deliver goals. The ideal candidate thrives under pressure and is focused on driving store success while supporting staff development. Join to shape the future of the company.