Food Service Assistant

BaxterStorey; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Edinburgh is seeking a passionate Food Service Assistant to deliver exceptional service. The role offers a competitive wage, flexible shift patterns, and benefits like free meals on shifts and generous holiday allowances. Ideal candidates will have excellent communication skills, be supportive team players, and possess a positive attitude. This is an exciting opportunity to be part of a dynamic and inclusive team that values individual growth and celebrates diversity. Join us and help create memorable dining experiences!

Benefits

28 days holiday including bank holidays

Free meals on shift

Bespoke training and development

Pension and life insurance

Cycle to work scheme

Volunteering days

Discounts from Perkbox

Qualifications

• Bring a passion for providing genuine hospitality and impeccable service.
• Experience preferred but not essential.
• Work autonomously or within a team, adapting to different conditions.

Responsibilities

• Serve food and drinks to customers promptly.
• Maintain cleanliness of furniture and dining areas.
• Prepare food and beverage requests in a presentable manner.
• Work without supervision and take the initiative.

Skills

Excellent communication skills

Supportive team player

Ability to work under pressure

Takes the initiative

Excellent customer service

Adapts to different working conditions

Positive attitude

Problem-solving in customer service

Job description

Company Description

Full Time role available

Food Service Assistant

Edinburgh

£12.60 an hour, Monday - Friday, closed Christmas and bank holidays. Great public transport links and onsite parking. Experience preferred but not essential. Flexible shift pattern offered.

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for someone who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a person who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

As a catering team member you would be working closely with your Supervisor/ Manager based on site in one of our iconic venues, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.

The Catering team will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.

Key Responsibilities

• Monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event.
• Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
• Prepare all food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
• To be able to work without supervision and take initiative over duties and tasks without being directed.
• To serve our guests with the highest level of customer service with maximum speed, efficiency and always with a smile.
• To work on licensed bars serving alcoholic beverages
• To be able to use coffee machines
• Assist with the ordering and deliveries as required
• Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
• Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.
• Ensuring hospitality rooms are left clean and tidy

Qualifications

• Excellent communication skills, internally and externally.
• Supportive team player.
• Ability to work under pressure.
• Takes the initiative
• To provide excellent customer service.
• The ability to work autonomously or within in a team.
• Being able to adapt to different working conditions
• Always having a positive attitude
• To be able to solve any customer service-related problem.

Additional Information

• 12.60ph
• Monday to Friday
• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave.
• 24 week's enhanced maternity leave.
• Secondary career leave.
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance.
• Discounts available from Perkbox app, from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

Here at BaxterStorey we have an exciting opportunity for experienced and highly motivated Event & for our highly prestigious client in the heart of the City. This role would suit an individual who thrives working in an inclusive, value-driven, dynamic, and entrepreneurial environment.

This facility will host 2000+ employees, offering a food hall style restaurant, premium sandwich & beverage bar concept and an unmanned retail outlet.

In addition, there is an onsite 70 Bedroom Hotel, 300 Capacity Conference Centre and a variety of different meeting rooms/spaces across campus.

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team's careers. Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

Find out more about us at www.baxterstorey.com