Food & Beverage Waitperson - Trump Turnberry - Food & Beverage

Trump Turnberry Golf and Spa; Girvan; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury resort in Scotland is seeking a Food & Beverage Waitperson to join their team. This role involves delivering high-quality service to guests, ensuring timely order delivery, and contributing positively to the dining experience. Ideal candidates will possess excellent communication skills and attention to detail, with previous experience in a 4-5 star environment preferred. Benefits include subsidized accommodation, access to resort facilities, and ongoing training opportunities.

Benefits

Subsidised staff accommodation

Meal on duty

Discounted room rates

Access to Spa, Gym, and Golf facilities

Training and development programs

Employee Assistance Programme

Qualifications

• Eligibility to live and work in the UK.
• Ability to communicate freely in the local language.
• Open and friendly with a desire to deliver exceptional guest experiences.
• Good attention to detail and accuracy.
• Excellent time management skills.

Responsibilities

• Assist in the service of food & beverage products to customers.
• Manage guests' requests and resolve problems.
• Ensure timely delivery of guests’ orders.
• Upselling and identifying additional revenue opportunities.
• Maintain a positive and professional image.

Skills

Communication skills

Attention to detail

Team player

Time management

Customer service orientation

Job description

Food & Beverage Waitperson

Full-time & weekend part-time contracts available

Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team.

Position Scope

To assist in the service of a high-quality food & beverage product to customers. To assist in the development of Food & Beverage products and Services across the resort. To answer guests' requests and resolve guests' problems.

• To project a pleasant, positive and professional image at all times.
• To adhere to all company policies and procedures
• To manage cultural needs and expectations of all guests.
• To ensure a timely delivery of all guests’ orders.
• To ensure a thorough knowledge of all products both food and beverage within your department.
• Upselling and the identification of additional revenue opportunities.
• Liaise and communicate effectively with all departments to ensure a seamless transfer of information takes place.
• Any other reasonable task requested by your manager

Qualification Standards

• Eligibility to live and work in the UK
• Ability to communicate freely in the local language
• Open and friendly with a desire to deliver exceptional guest experiences
• Good attention to detail and accuracy
• A team player, contributing positively to team performance
• Excellent time management skills with the ability to prioritise workload
• Ability to assess and meet the needs of the guest
• Previous, similar experience in 4 – 5 Star environment preferred

Benefits include

• Subsidised staff accommodation (if required).
• Access to a meal on duty in the staff canteen.
• Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
• Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
• Resort Facilities – use of the Spa, Gym and Golf facilities.(subject to some restrictions).
• Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
• Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
• Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
• Ongoing training and development, first-class hospitality training &Apprenticeship programmes are available.
• Share of gratuities and service charge within Food and Beverage