Food & Beverage Team Leader

Accor Hotels; Sheffield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hotel company is seeking an enthusiastic Food and Beverage Team Leader to join their dynamic team in Sheffield. The role focuses on delivering exceptional guest experiences through high-quality food and beverage service. Candidates should have a passion for hospitality, excellent communication skills, and the ability to thrive in a fast-paced environment. Exclusive benefits and growth opportunities are available within the organization.

Benefits

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent

Qualifications

• Previous experience in a similar food and beverage role is preferred.
• Strong team player with a collaborative approach.
• Flexible and adaptable, willing to meet the demands of a dynamic hospitality environment.

Responsibilities

• Provide a warm and personalised welcome to all guests.
• Lead, develop, and support a team of service specialists.
• Maintain high standards of service.

Skills

Passion for hospitality and food and beverage service

Excellent communication and interpersonal skills

Detail-oriented with a keen eye for quality and presentation

Customer service-oriented with a friendly and enthusiastic demeanour

Job description

Company Description

• Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist®.

Job Description

We are seeking an enthusiastic and customer-focused Food and Beverage Team Leader to join our dynamic team in Sheffield.

As a vital part of our hospitality organisation, you will play a crucial role in ensuring exceptional guest experiences through high-quality food and beverage service.

• Provide a warm and personalised welcome to all guests, creating a friendly and inviting atmosphere
• Lead, develop, and support a team of service specialists in daily hotel operations.
• Maintain high standards of service, contributing to the attainment of the department's qualitative and quantitative targets.
• Assist the F&B Manager to implement hotel strategy and reach KPI's.
• Develop close relationships with guests to encourage loyalty and enhance guest satisfaction
• Assist in the preparation and service of food and beverages, ensuring presentation and quality meet our exacting standards
• Collaborate with kitchen staff to understand menu items and communicate special dietary requirements
• Maintain a clean and organised work environment, adhering to all health and safety regulations
• Handle cash and card transactions accurately and efficiently
• Respond promptly and professionally to guest inquiries and concerns
• Contribute to the overall success of the team by supporting colleagues and adapting to operational demands.

Qualifications

• Passion for hospitality and food and beverage service
• Previous experience in a similar food and beverage role is preferred
• Excellent communication and interpersonal skills
• Strong team player with a collaborative approach
• Detail-oriented with a keen eye for quality and presentation
• Flexible and adaptable, willing to meet the demands of a dynamic hospitality environment
• Basic knowledge of food safety practices
• Ability to work efficiently in a fast-paced setting
• Customer service-oriented with a friendly and enthusiastic demeanour
• Physical stamina to stand for extended periods and carry moderate loads
• Basic numeracy skills for handling financial transactions
• Willingness to learn and grow within the organisation

Additional Information

• What is in it for you:
• Employee benefit card offering discounted rates in Accor worldwide
  Learning programs through our Academies
  Opportunity to develop your talent and grow within your property and across the world!
  Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.