Food & Beverage Supervisor

Eden Hotel Collection Limited; North Bovey; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prestigious hospitality group in North Bovey is seeking a Food & Beverage Supervisor who will oversee operations in multiple dining environments, ensure the team is high-performing and dedicated to guest satisfaction. Strong leadership and communication skills are essential, along with experience in fine dining settings. The role offers flexible contract options and a range of employee benefits, including overtime pay and generous time off.

Benefits

Overtime Pay

31 days of leave

Monthly Tips

Exclusive discounts at retailers

Health & Wellness Plans

Free parking

Live-in accommodation

Qualifications

• Professional and dedicated to delivering first-class experiences.
• Experience at Restaurant Manager/supervisor level.
• Thrives in a fast-paced environment.

Responsibilities

• Oversee all elements of multi outlet operation.
• Lead a team of 30+ members.
• Work alongside the Exec Chef and senior team.

Skills

Strong leadership skills

Excellent communication

Experience in fine dining

Ability to operate in a high-volume environment

Knowledge of service charge/gratuities

Job description

Overview

As Food & Beverage supervisor, you will work alongside the Restaurant and Bar teams overseeing all elements of our multi outlet operation from fine dining to bar, lounge, afternoon tea service and our Smith's Brasserie. You will work alongside our Exec Chef and senior team to craft and design the operational delivery behind food concepts - leading by example to deliver intuitive and memorable service to all our guests. You will inspire the team with clarity and confidence, ensuring the department is prepared and organised whilst also assisting the Managers with ensuring all guests are happy and receiving the best possible service.

Responsibilities

• Be professional, knowledgeable and dedicated to delivering first class experiences to guests; high standards will be second nature.
• Operate in a volume-led environment as well as more intimate fine dining settings.
• Leverage experience at Restaurant Manager/supervisor level within a variety of environments to guide the team.
• Lead a team of 30+ members with strong leadership skills and a track record of team retention.
• Maintain excellent communication and English proficiency, building relationships with the wider hotel team and guests.
• Enjoy working in a fast-paced environment with a can-do attitude and thrive on the buzz of being busy.
• Experience in environments within Pride of Britain, Relais & Chateaux, or Small Luxury Hotels of the World is ideal.

Awards and Recognition

• We are proud winners of the AA Small Hotel Group of the Year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence.
• Bovey Castle has been awarded Large Hotel of the Year (2024) by Devon Tourism.

Contract and Schedule

We offer minimum 40-hour per week employment contracts, but we understand that everyone's needs are different. We’re happy to discuss part-time contracts to fit around your individual schedule. Full-time (40 hours per week) or Part-time Contracts tailored to your lifestyle. Overtime pay is provided for hours worked beyond contracted hours.

What We Offer

• Overtime Pay - you'll be paid for every hour worked beyond your contracted hours.
• Generous Time Off: 31 days of leave, increasing to 33 with service.
• Monthly Tips: Fairly shared service charge/gratuities, all paid on the second paydate of the month.
• Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
• Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub: Our reward and recognition platform with peer-to-peer cards, rewards, Employee of the Month, and long-service vouchers.
• Genuine Wellbeing Support: Financial, mental, and physical wellbeing support via Hospitality Action.
• Employee Communications: Stay connected through Eden Engage for the latest team news.
• Grow with Eden: Apprenticeships and leadership programs like RISE & THRIVE.
• Family-Friendly Policies: Enhanced leave and return-to-work financial support for life events.
• Accommodation: Live-in accommodation available.
• Everyday Essentials: Free parking, meals on duty, uniform provided, and a footwear allowance.
• A Culture of Collaboration and Care: Your Voice Matters, Real Action, Sustainability Focus, and membership in the Hoteliers' Charter, guided by our values of Heart, Honesty, Spirit, and Team.