Food & Beverage Operations Manager - Stone, Stafford

Equipment Sales & Service Limited.; England; On-site; GBP 40,000 - 50,000; Full time

Job summary

A catering service provider in the United Kingdom is looking for a Food and Beverage Operations Manager. In this role, you will oversee operations across various catering facilities including a restaurant and bar, while leading a team to deliver exceptional service. You must have experience in hospitality management, strong financial management skills, and the ability to innovate in food and drink. This position offers a supportive work environment with various employee benefits.

Benefits

Healthcare benefits

Exclusive discounts

Meals on duty

Pension scheme

Ongoing training

Qualifications

• Experience in catering or hospitality management, preferably in a high-end environment.
• Strong leadership and team management skills.
• Financially astute with experience managing budgets.

Responsibilities

• Oversee overall operation of catering facilities.
• Lead and manage the team for smooth operations.
• Manage catering and payroll budgets.

Skills

Leadership and team management

Financial management

Customer service excellence

Effective communication

Collaboration skills

Job description

As our Food and Beverage Operations Manager at this venue, you will oversee the overall operation of our catering facilities, leading a dynamic team to deliver exceptional service across the restaurant, Costa, and Bar.

Key Responsibilities

• Lead & Manage the Team: Ensure smooth day‑to‑day operations in the main restaurant, Conference service, Bar, and Costa. Inspire your team to deliver excellent customer service and exceed expectations.
• Financial Management: Manage catering & payroll budgets in line with goals and maintain financial targets.
• Client Relationships: Serve as the main point of contact for all catering requests, ensuring guest satisfaction and proactively driving the Venues Collection vision for the food & beverage department.
• Food & Drink Innovation: Deliver exceptional customer experiences with a passion for innovation in food and drink.
• Effective Communication & Prioritisation: Adapt and solve challenges while prioritising tasks in a fast‑paced environment.
• Delegation & Hands‑on Leadership: Demonstrate strong delegation skills with the ability to step in and lead by example when needed.
• Collaboration: Work across departments to ensure the success of food & beverage operations and guest satisfaction.

Qualifications

• Experience in catering or hospitality management, preferably in a high‑end environment.
• Strong leadership and team management skills, with the ability to manage both front and back‑of‑house teams.
• Financially astute, with experience managing budgets and aligning with objectives.
• Passionate about food and drink innovation, delivering excellent customer service.
• Excellent communication skills, with the ability to prioritise tasks in a fast‑paced setting.
• Strong delegation and influencing skills, with the flexibility to be hands‑on when necessary.
• A team player, willing to collaborate with other departments to achieve great results.

About The Venues Collection

The Venues Collection part of Levy UK & Ireland is a dynamic and exciting division of Compass Group, the world's largest catering company. We operate at some of the most prestigious venues globally, delivering unforgettable experiences in food, drink, and hospitality. In the UK, we are proud to have long‑standing partnerships with iconic venues across sports, entertainment, and events, including Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC), and ExCel London. We are passionate culinary champions, dedicated to creating legendary experiences through sustainably sourced food and drink, coupled with exceptional service. Our commitment to sustainability, wellbeing, diversity, and inclusion is at the heart of everything we do. As official partners of the British Paralympic Association, we are proud to pay all our team members at least the Real Living Wage or London Living Wage. We collaborate with some of the UK's most innovative and beloved brands, all sharing our vision for delivering best‑in‑class experiences.

Benefits & Perks

• Medicash: Healthcare benefits, including dental, optical, and therapy treatments (covers up to 4 dependent children)
• Aviva Digicare: Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts: Up to 55% off cinema tickets
• Health & Wellbeing discounts: Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts: Savings with holiday companies such as TUI and Expedia
• Shopping discounts: Save up to 15% at high street and online stores with Shopping Cards
• Meals on duty
• Vodafone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + Bank Holidays, plus an additional day off for your birthday
• 2 extra days of leave following return from maternity leave during the first year back
• Competitive and supportive family benefits
• Day off for your baby's first birthday
• Holiday purchase scheme
• Ongoing training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Equal Opportunity

Compass Group UK & Ireland is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength.