Food and Beverage Supervisor

Imperial London Hotels; City Of London; On-site; GBP 279,000; Full time

Job summary

A family-run hotel group located in London is seeking a Food & Beverage Supervisor. In this role, you'll oversee the service of food and beverages to ensure exceptional guest experiences. Candidates should have 2 years of supervisory experience in a food and beverage environment, a flair for customer service, and strong knowledge of stock management. The position includes benefits like 28 days holiday and discounts at hotel outlets. Join us and bring your expertise to a growing team dedicated to hospitality excellence.

Benefits

28 days holiday, increasing with length of service

Access to ILH Training Academy programmes

Complimentary uniform dry-cleaning

Team member discount at hotels

Employee Assistance Programme

Qualifications

• Minimum 2 years of experience as a Food & Beverage Supervisor in the hotel industry.
• Natural flair for customer service and a passion for food & beverage.
• Flexibility to work varied shift patterns including weekends.

Responsibilities

• Oversee service of food and beverages ensuring high standards.
• Manage stock including ordering and maintenance levels.
• Inspect and ensure readiness of materials and equipment for service.

Skills

Customer service

Food & Beverage knowledge

Stock management

Team orientation

English proficiency

Education

Food Safety or Food Hygiene qualification Level 2

Tools

Miros

Job description

Food & Beverage Supervisor

Imperial London Hotels Group based at Bedford Hotel

40 hours (5 Days out of 7 Days weekly rota)

£278,641.00 + Benefits

We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We’re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team.

We are now recruiting a Food & Beverage Supervisor at our Bedford Hotel. Nestled in the heart of London's Bloomsbury. Our Bedford Hotel features 184 guest bedrooms. Within the Hotel, our Botanica restaurant is open for breakfast, lunch and dinner, It serves British dishes, made with fresh ingredients, set against a backdrop of stunning views over a secret private garden. Our welcoming restaurant is enchanting and ambient providing a fantastic spot for pre-theatre meals or cocktails.

Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest experience and memorable stay. You will be supporting the Food & Beverage Manager in overseeing the food & beverage operations and ensuring high standards of service within our Botanica Restaurant.

Key Duties:

• Oversee the service of food and beverages within the outlets and maintain overall responsibility for the kitchen, food preparation and beverage service throughout the outlets.
• Take responsibility for stock, including ordering, acceptance, and maintenance of stock levels and stock rotation, and return of any sub-standard items.
• Review sales and beverage costs for the previous day; resolve discrepancies with Accounts. Track actual against budget. Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.

What we would like from you:

• 2 years’ experience in a Food & Beverage environment as a Food & Beverage Supervisor, ideally in hotel industry
• A natural flair for customer service and passion for food & beverage
• Strong knowledge of Food & Beverage, such as latest drinks and stock management.
• Food Safety or Food Hygiene qualification Level 2 or equivalent
• Flexibility to work a varied shift pattern: early mornings, evenings, and weekends.
• Team-oriented attitude
• Positive and caring personality
• Professional proficiency in English

Desirable (not essential but a plus!):

• Proficiency in multiple languages
• Knowledge of Miros

What’s in it for you?

• 28 days holiday, increasing with length of service up to 33 days (including bank holidays)
• Access to ILH Training Academy programmes, apprenticeships and supported study scheme
• Access to Holiday Purchase Scheme
• Complimentary uniform dry-cleaning. Discounted dry-cleaning on personal items.
• Access to an interest-free Season Ticket Loan or Travelcard Loan
• Team member flat rate discount & 50% discount to friends and family at any of our hotels
• 50% discount at ILH’s nine food and beverage outlets
• Access to coffee and beverage discounts at Blooms Café - £1.50 per beverage
• Access to an employee funded Health Cash Plan
• Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets
• Access to Early Pay - instantly access a portion of the pay you’ve already earned
• Access to shopping discounts across several high-street brands and online retailers
• Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology
• Access to mental health first aiders support & well-being support
• Access to our Employee Assistance Programme by Hospitality Action
• You can explore additional benefits here.

About Us:

With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride.

We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today!