Food and Beverage Supervisor

Hilton Worldwide, Inc.; Burton upon Trent; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hotel provider in Burton upon Trent is seeking a Food and Beverage Supervisor to manage restaurant operations and lead a team. The ideal candidate will possess strong leadership qualities and a passion for delivering exceptional guest service. Benefits include competitive pay, career development opportunities, and various perks. This is a 9-month maternity cover contract offering various shifts.

Benefits

Hourly Rate of £13.29

Free meals when on duty

Career development programs

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Discounted health cover

Free parking

Guest Experience Day after probation

Qualifications

• Natural leader, friendly, positive, passionate about guest service.
• Ability to work varied shift patterns including early and late hours.

Responsibilities

• Assist management in directing restaurant operations for profitability.
• Lead team of waiters to ensure efficient service.
• Resolve complaints and create memorable guest experiences.

Skills

Leadership

Customer service

Problem-solving

Job description

Overview

Job Description - Food and Beverage Supervisor (HOT0BXBD)

Food and Beverage Supervisor (Job Number: HOT0BXBD)

Work Location: Hilton St. George’s Park, Newborough Road, Needwood, Burton Upon Trent DE13 9PD

Welcome to Hilton St Georges Park, proud to be the home of English football. This unique property is outside Burton upon Trent and hosts 13 outdoor football pitches including a replica of the Wembley pitch, with 228 contemporary bedrooms and a full F&B offer including the Crossbar, Restaurant and Coffee Lounge serving Starbucks. We also feature high quality meeting and events space, Spa and top class fitness facilities in a countryside setting.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

Please note that this is a 9-month maternity cover contract.

The successful candidate will need to be able to work a varied shift pattern: 07:00–15:00, 10:00–18:00, and 15:00–Close.

We can offer you an valued employment package with Hilton benefits and development opportunities.

Responsibilities

• A Food and Beverage Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
• You will join our team in the Restaurant.
• You enjoy leading your team of waiters, ensuring a smooth and efficient service behind the bar and on the floor.
• You will be dealing with all Restaurant enquiries, resolving complaints and challenges as they arise whilst creating memorable experiences for our guests and colleagues.
• Are you a natural leader, friendly, positive, passionate and eager to be part of a team of likeminded professionals?
• Then this is the job for you!
• EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, and every role contributes to a memorable guest experience.

Benefits and Perks

• Hourly Rate of £13.29
• Free and healthy meals when on duty
• Grow your Career with Personal Development programmes
• A chance to make a difference through Corporate Responsibility programmes
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Subsidised Taxi Scheme
• Guest Experience Day after successfully passing probation
• Modern and inclusive Team Member spaces

We know it takes hundreds of jobs to create unforgettable experiences for our guests. That’s why at Hilton, Every Job Makes the Stay.