Food and Beverage Assistant

Crieff Hydro Limited; Fort William; On-site; GBP 20,000 - 25,000; Full time

Job summary

A family-run hotel chain located in the Scottish Highlands seeks enthusiastic individuals to join their food and beverage team. Candidates should possess excellent customer service skills, enthusiasm for hospitality, and a team-oriented attitude. The role involves providing exceptional service while working in a friendly environment, with opportunities for career growth and development. Benefits include live-in accommodation, free meals, and various discounts on services and activities.

Benefits

Live-in Accommodation

Free Meals on Shift

Exclusive Discounts

Team Rate Hotel Stays

Refer a Friend Bonus

Guest Mention Rewards

A Friendly & Supportive Team

Grow with Us

Career Progression

Wellbeing Support

Team Events & Annual Staff Party

Qualifications

• Friendly and welcoming personality.
• True passion for hospitality and customer satisfaction.
• Ability to work collaboratively in a team.

Responsibilities

• Look after guests in the restaurant and bar.
• Provide excellent food and beverage service.
• Create memorable experiences for every guest.

Skills

Customer service

Enthusiasm

Team focus

Fun and easy to talk to

Job description

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.

We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

The Ballachulish Hotel

The Ballachulish Hotel is in a spectacular spot nestled in the Scottish highlands – a place where our guests come to explore but also kick back and soak up our service, food, drink and photo‑worthy views. Our team know a thing or two about the area as they’ve scaled mountains, explored lochs and have found some much‑loved spots to explore.

About the role

Working as part of our food and beverage team offers you a friendly, fast paced and challenging experience. Whether you’re looking after our guests in our restaurant or bar, this is serious service, serious volume and a serious opportunity to join an ambitious food and beverage team.

This is a great chance to get all the benefits of working with a large independent company, where you make the difference and you’ll learn and develop with some truly motivated and enthusiastic people.

What we need from you

• Customer service – a friendly, welcoming personality is a given.
• Enthusiasm – a true passion for hospitality, along with your genuine smile and desire to get it right for the customer.
• Team focus – there are no egos here, just hard‑working people who love creating memorable experiences for every guest.
• Fun and easy to talk to – we’re looking for personality, not a corporate clone.

What you’ll get from us

• Live‑in Accommodation – Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
• Free Meals on Shift – Stay fuelled and focused with delicious staff meals while you work.
• Exclusive Discounts – Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night – where will you explore next?
• Refer a Friend Bonus – Earn up to £250‑£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well‑being are a priority.
• Grow with Us – We invest in our people. Whether you’re looking to develop new skills or take the next step in your career, we’ll support you every step of the way.
• Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
• Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances and more.
• Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

Careers at the Crieff Hydro Family of Hotels

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Please note:

This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.