FOH Team Member

The White Swan Hotel, Stratford-upon-Avon; Stratford-upon-Avon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A historic hotel in Stratford-upon-Avon is seeking Bar & Waiting Staff who can provide excellent customer service and let their individuality shine. Ideal candidates are sociable, friendly, and excellent team players. Responsibilities include engaging with customers and enhancing their dining experience. This role offers opportunities for continuous growth and generous perks, including discounts and a healthcare cash plan.

Benefits

25% discount on food and drink

Tips paid weekly

Discounted hotel stays

Access to online benefits platform

Healthcare Cash Plan

Induction and training

Wagestream for early earnings access

Qualifications

• Sociable and friendly personality that allows individuality to shine.
• Excellent communication skills to engage with customers.
• A positive attitude and ability to work well in teams.

Responsibilities

• Provide excellent customer service in a friendly manner.
• Engage with customers and enhance their dining experience.
• Collaborate with team members to maintain a high service standard.

Skills

Sociability

Team player

Communication skills

Passion for food and service

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

A historic place, recently renovated, The White Swan offers a high standard of accommodation to Stratford-upon-Avon tourists. There are 41 bedrooms, a busy bar and restaurant, and function rooms popular for private parties and wedding receptions.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in our Bar & Waiting Staff:

• Be sociable, friendly and let your individuality shine through.
• An excellent team player with a positive attitude.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.