FMCG/Retail Account Director

Harrison Scott Associates; London; On-site; GBP 70,000 - 75,000; Full time

Job summary

A leading print management company in Europe seeks an Account Director to manage a key retail/FMCG account. This role involves driving client relationships and ensuring projects are delivered on time, emphasizing innovation and commercial value. The ideal candidate will have extensive experience, strong communication skills, and the ability to enhance customer experience.

Qualifications

• Significant experience as an Account Director with a major retail/FMCG client.
• Excellent commercial awareness with strategic thinking capabilities.
• Proven ability to deliver high standards in customer experience.
• Strong written and verbal communication skills.

Responsibilities

• Drive and manage the relationship with a major FMCG client.
• Create and present relevant data reports for strategic direction.
• Develop and implement client growth strategies.

Skills

Commercial awareness

Strategic thinking

Customer experience enhancement

Communication

Job description

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Salary: £70k to £75k pa (depending on experience)

Location: London

Reference: J7865

Contact:

Telephone: [phone]

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One of the leading print management companies in Europe is offering the chance for an Account Director to work on a leading retail/FMCG account. This client manages award winning campaigns, achieving this by having a fantastic team in place and providing outstanding service and quality, driving innovation, best practice, and applying data intelligence.

They are looking for a commercially aware Account Director to take responsibility for commercially driving and managing the relationship with this major FMCG client, acting as the key contact. You’ll be providing direction on innovation, adding value to projects, with a key focus on driving change to ensure commercial targets are hit. You’ll also lead regular review forums; create and present relevant data reports and, as the central point of contact, you’ll ensure projects are delivered on time in full.

Through internal and external collaboration, you’ll develop and deliver client growth strategies to increase the breadth and depth of this client relationship using all available services and resources. By establishing a strong professional and personal relationship with your client you’ll promote a full understanding of their values and use this information to ensure consistent delivery of an outstanding level of service. Using your strong commercial awareness, you’ll also drive value and gross margin growth.

About you

• Significant experience as an Account Director with a major retail/FMCG client
• Excellent commercial awareness with the ability to think strategically and identify new, innovative opportunities
• Ability to consistently deliver high standards of customer experience, always looking for ways service can be improved
• Strong written and verbal communication skills, with the confidence to present to senior stakeholders across the function