Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; United Kingdom; Remote; GBP 22,000 - 32,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Associate Assistance Program

Training and Development

Job summary

Abercrombie & Fitch Co. in the United Kingdom is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure exceptional in-store experiences and strong daily sales.

You will open/close routines, operate POS, manage omni-channel orders, maintain visual displays, protect assets, and collaborate with store leadership to drive performance through customer focus and brand values.

Qualifications

• Education: High School Diploma/ G.E.D. equivalent preferred.
• Retail experience: At least 1 year of retail experience is preferred.
• Supervisor/ Managerial experience: No supervisory/ management experience is required.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trend awareness

Initiative

Adaptability

Detail oriented

Multitasking

Education

High School Diploma or GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. in the United Kingdom is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure exceptional in-store experiences and strong daily sales.

You will open/close routines, operate POS, manage omni-channel orders, maintain visual displays, protect assets, and collaborate with store leadership to drive performance through customer focus and brand values.