Floor Lead: Customer Experience & Sales Coach

AFH STORES UK LIMITED; Coatbridge; Sur place; GBP 6 700 - 10 000; Temps partiel

Avantages offerts par ce poste

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Career Advancement

Résumé du poste

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure top-tier customer experience and daily sales performance.

You will manage opening/closing routines, operate the POS, fulfill omni-channel orders, and uphold visual standards on the store floor. The role emphasizes strong communication, a customer-first mindset, and adaptability in a fast-paced retail environment.

Qualifications

• Strong customer service mindset and retail experience preferred.
• Excellent communication and interpersonal skills.
• Knowledge of current fashion trends and in-store merchandising.

Responsabilités

• Lead on the floor as Floor Supervisor to guide Brand Reps and Stock Associates.
• Open and close store routines and operate POS systems.
• Fulfill omni-channel orders and maintain visual displays.
• Drive sales through product knowledge and brand awareness.
• Protect assets and conduct inventory control.
• Represent the brand and exemplify company culture and values.

Connaissances

Customer focus

Interpersonal skills

Communication

Fashion trend awareness

Energetic and assertive

Formation

High School Diploma/G.E.D. preferred

Description du poste

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure top-tier customer experience and daily sales performance.

You will manage opening/closing routines, operate the POS, fulfill omni-channel orders, and uphold visual standards on the store floor. The role emphasizes strong communication, a customer-first mindset, and adaptability in a fast-paced retail environment.