Floor Lead: Elevate Customer Experience & Sales

ABERCROMBIE AND FITCH; Cardiff; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Quarterly sales incentive

Merchandise discount

Flexible schedule

Career advancement opportunities

Associate assistance program

Brand affiliate opportunity

Training & development

Global team culture

Job summary

Abercrombie & Fitch Co. in the United Kingdom is seeking a Key Lead to supervise floor activities, coach Brand Reps and Stock Associates, and help drive daily sales and customer experience.

The role involves opening/closing routines, operating POS, and maintaining visual displays while ensuring store assets are protected. A strong customer focus and fashion knowledge are essential for success.

Qualifications

• High School Diploma or GED preferred.
• Retail experience of at least 1 year preferred.
• No supervisory/ management experience required.
• Maintain a strong customer focus and communication.
• Show knowledge of current fashion trends.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Energetic and assertive

Education

High School Diploma or GED

Tools

POS Systems

Job description

Abercrombie & Fitch Co. in the United Kingdom is seeking a Key Lead to supervise floor activities, coach Brand Reps and Stock Associates, and help drive daily sales and customer experience.

The role involves opening/closing routines, operating POS, and maintaining visual displays while ensuring store assets are protected. A strong customer focus and fashion knowledge are essential for success.