Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Spain, SL; Greater London; On-site; GBP 18,000 - 26,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Associate Assistance Program

Brand Affiliate Opportunity

Training and Development

Global Team celebration of you

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor in Greater London. You will guide Brand Reps and Stock Associates, ensure exceptional customer experience, and support daily sales performance through effective store operations.

Responsibilities include opening/closing routines, POS usage, omni-channel orders, and maintaining visuals, while maintaining brand standards and asset protection.

Qualifications

• Education- High School Diploma/ G.E.D. equivalent preferred.
• Retail experience- At least 1 year of retail experience is preferred.
• Demonstrate exceptional interpersonal and communication skills.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Energetic and assertive

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor in Greater London. You will guide Brand Reps and Stock Associates, ensure exceptional customer experience, and support daily sales performance through effective store operations.

Responsibilities include opening/closing routines, POS usage, omni-channel orders, and maintaining visuals, while maintaining brand standards and asset protection.