Floor Lead & Brand Experience Champion

Abercrombie & Fitch Co.; Carnaby; On-site; GBP 22,000 - 32,000; Full time

Job summary

Abercrombie & Fitch Co. in Carnaby Street is seeking a Key Lead to ensure every customer receives a quality in-store experience. You will act as Floor Supervisor, coach Brand Reps and Stock Associates, and help keep store operations running smoothly.

This role supports the store leadership team by driving performance on the floor through customer experience and daily sales, while opening/closing routines, POS operations, and inventory control.

Responsibilities

• Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

Abercrombie & Fitch Co. in Carnaby Street is seeking a Key Lead to ensure every customer receives a quality in-store experience. You will act as Floor Supervisor, coach Brand Reps and Stock Associates, and help keep store operations running smoothly.

This role supports the store leadership team by driving performance on the floor through customer experience and daily sales, while opening/closing routines, POS operations, and inventory control.