Floating Support Worker

Pobl Group; Wales; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading not-for-profit organization in the UK is seeking a full-time Floating Support Worker to assist vulnerable young people at risk of homelessness. This temporary position focuses on providing tailored support, working closely with various stakeholders, and ensuring that young individuals are prepared for independent living. The role requires empathy, strong communication skills, and the ability to manage a diverse caseload. Competitive pay and comprehensive benefits are offered, including a pension scheme and generous leave entitlements.

Benefits

Life Cover

Holiday entitlement

Health Cash Plan

Colleague Discount platform

Qualifications

• Ability to support vulnerable young people with varying needs.
• Strong initiative and ability to work independently.
• Experience in case management preferred.

Responsibilities

• Work closely with stakeholders to provide support.
• Assist young people in maintaining tenancies.
• Record and monitor customer support data.

Skills

Empathy

Communication

Problem-solving

Teamwork

Job description

Overview

This is an Outreach project linked to Clarewood Neath that recruits and supports young people at risk of homelessness and works with key organisations in the area to identify support required. The role is varied and involves working with our stakeholders, external organisations to find vulnerable young people and to provide information, prevent homelessness and develop skills needed to maintain their tenancies, change negative behaviour, maintain their health and wellbeing, progress to independent living and make appropriate decisions.

Responsibilities

• Work with people to truly make a difference in their life
• Carry a caseload of between 10 and 17 customers with a variety of differing needs and levels of need, depending on their situation
• Record customer support and store key information for quarterly monitoring collection purposes
• Provide housing related support to enable young people to take on and/or sustain a tenancy to prevent homelessness
• To liaise and work closely with other agencies and professionals to identify and recruit young homeless threatened persons\' support needs (e.g. NPT College, Social Services, Health Services, Housing Options/NPT Gateway, Landlords and Lettings Agencies etc.)
• Offer appropriate levels of support in a sensitive manner, taking into account the emotional and intellectual needs of the young person, respecting their choice and privacy
• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people\'s lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

About Us

Codi is a not-for-profit with a big heart and an even bigger mission. As Wales\' largest provider of housing, care, and support, we\'re here to help people live well, feel supported, and rise to their full potential. Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives. Our name says it all: \"Codi\" means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

Contract and Hours

A full-time, temporary (maternity cover) Floating Support Worker for our Young persons service in the Neath area. Working predominantly office hours Monday - Friday 9am - 5pm (with some flexibility as role required.)

Pay and Benefits

• £24,531.00 FTE (£12.75 per hour)
• Pension Choices:
• Defined Contribution (DC) Scheme with matched contributions up to 10%. Or, Defined Benefit (DB) 1/80th of final salary for every year of service.
• 3 x Life Cover linked to pension membership
• Saving scheme with competitive interest rate
• Give As You Earn scheme for tax efficient charity donations
• From 1st April 2026 the option to be either weekly or monthly paid

Time off and Flexibility

• 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 years service or cash equivalent of 1 days\' annual leave
• Maternity & Adoption Leave: 20 weeks
• Paternity Leave: 3 weeks

Wellbeing

• Sick Pay, rising with length of service up to 6 months full pay after 4 years
• Eyecare: Up to £100 reimbursement towards eye tests and glasses
• Free counselling, coaching, wellbeing team, and OH service to all colleagues
• Annual Health Check
• Health Cash Plan

Getting Around

• Mileage paid at 45p plus 5P per passenger per mile
• Cycle to Work Scheme

Personal Development

• Continuous professional training and development
• Leadership development programmes
• Professional memberships needed for your role are reimbursed
• Career coaching
• Support with funding and time for qualifications

Perks and Recognition

• Long Service Awards
• Blue Light Card Eligibility giving discounts at 15,000 brands
• Colleague Discount platform