Fleet Operations Specialist

Mpeople Recruitment North West; Padiham; Hybrid; GBP 32,000 - 36,000; Full time

Job summary

A recruitment agency is looking for a Fleet Operations Specialist located in Lancashire. This individual will manage the customer journey from onboarding to billing, ensuring an excellent experience with attention to detail. Essential skills include strong Excel proficiency and outstanding customer service. The role offers a salary of £32,000 - £36,000 DOE, a hybrid working model, and the opportunity to transition to permanent placement. Candidates should be passionate about the automotive sector.

Benefits

Amazing holiday entitlement

Hybrid working model

Qualifications

• Strong Excel skills are essential for operation tasks.
• Exceptional customer service abilities are necessary for client interactions.

Responsibilities

• Be the go-to contact for customers, suppliers, and internal teams.
• Manage onboarding, order processes, issue resolution, and billing.
• Maintain smooth day-to-day operations to ensure excellent customer experiences.
• Build positive relationships through online tools and regular communication.
• Support customers in maximizing their use of services.

Skills

Strong Excel

Outstanding Customer Service

Job description

Fleet Operations Specialist

📍 Location: Lancashire
💰 Salary: £32,000 - £36,000 DOE + a wealth of benefits including amazing holiday entitlement and hybrid working
⏳ Contract: 6‑month Temporary Assignment with a view to permanent for the right candidate.

Essential Skills: Strong Excel & Outstanding Customer Service

About the Role

We're looking for a Fleet Operations Specialist who can confidently take ownership of the entire customer journey — from onboarding and order processing right through to billing and ongoing support.

In this role, you will:

• Be the go‑to contact for customers, suppliers, and internal teams
• Manage onboarding, order processes, issue resolution, and billing with accuracy and care
• Maintain smooth day‑to‑day operations and ensure an excellent customer experience
• Build positive relationships through online tools, remote sessions, and regular communication
• Share product knowledge and support customers in getting the most from their services
• Work within SLA requirements and ensure compliance at all stages
• Use your strong digital and Excel skills to keep everything running like clockwork

If you're someone who genuinely enjoys the automotive sector — whether that's fleet, vehicles, logistics, or the behind‑the‑scenes magic that keeps customers moving — this role will let you bring that passion to life every day.

Not sure you meet every requirement?
If this role excites you but your experience doesn't tick every single box, we'd still love to speak with you.
We encourage you to reach out for a confidential chat — the best opportunities often start with a conversation.

Interested?

Please forward your CV for further information and an informal chat. Mpeople are a recruitment business acting on behalf of our clients.
If you do not receive a response within 5 days, please presume you have been unsuccessful on this occasion.