Fleet & Operations Coordinator - Luxury Transport

Contract Personnel Limited; Norwich; On-site; GBP 26,000 - 28,000; Full time

Job summary

Contract Personnel Limited is seeking an Operations Coordinator for an award-winning transport company on the outskirts of Norwich. The role focuses on exceptional customer service, fleet coordination, and event driving responsibilities.

The position requires a UK driving licence (25+ for insurance), strong organisation, and clear communication. You will manage up to 60 drivers, schedule servicing, and support vehicle logistics in a fast-paced environment.

Qualifications

• A valid UK driving licence (must be over 25 years old for insurance).
• Strong organisational skills with great attention to detail.
• Excellent written and verbal communication abilities.
• Customer-first mindset with professional demeanour.
• Ability to manage multiple tasks and work under pressure.
• Willingness to undertake Broadland Licence training.
• Genuine interest in or knowledge of vehicle mechanics.

Responsibilities

• Handle customer inquiries via phone and in-person at showroom.
• Provide exceptional customer service; keep interactions professional.
• Plan efficient driving routes for the team.
• Manage schedules for up to 60 drivers.
• Drive vehicles to events, exhibitions, and shows.
• Coordinate regular vehicle servicing and MOTs.
• Order and manage car parts for the fleet.
• Maintain cleanliness and organisation of fleet and premises.

Skills

Customer service

Organisational skills

Communication

Attention to detail

Multitasking

Vehicle knowledge

Job description

Contract Personnel Limited is seeking an Operations Coordinator for an award-winning transport company on the outskirts of Norwich. The role focuses on exceptional customer service, fleet coordination, and event driving responsibilities.

The position requires a UK driving licence (25+ for insurance), strong organisation, and clear communication. You will manage up to 60 drivers, schedule servicing, and support vehicle logistics in a fast-paced environment.