Fleet Operations & Compliance Administrator

networx Recruitment; Milton Keynes; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Life assurance

Wellbeing support

Cycle to work

Extra leave days

Job summary

Dawsongroup is seeking a Customer Service Administrator to support the Trucks and Trailers business unit. You will help keep vehicles, trailers and maintenance on track, handling customer queries and ensuring documentation is compliant and delivered within SLA.

Based in Milton Keynes, the role requires strong organisation, communication and a proactive approach to admin tasks, with a focus on delivering excellent customer experience.

Qualifications

• Previous administration and customer service experience.
• Experience in a B2B environment preferred.
• Strong communication and organisational skills.
• Able to meet SLA deadlines.

Responsibilities

• Ensure vehicles and trailers are compliant with documentation.
• Support customers with maintenance events and replacements.
• Chase maintenance paperwork and generate compliance reports.
• Raise orders, manage weekly invoices, respond to invoice queries.
• Liaise with Head Office and service teams to maximise asset utilisation.

Skills

Customer service

Administration

Organisation

Time management

Tools

MS Office

Job description

Dawsongroup is seeking a Customer Service Administrator to support the Trucks and Trailers business unit. You will help keep vehicles, trailers and maintenance on track, handling customer queries and ensuring documentation is compliant and delivered within SLA.

Based in Milton Keynes, the role requires strong organisation, communication and a proactive approach to admin tasks, with a focus on delivering excellent customer experience.