Fleet Operations & Compliance Coordinator

Dawsongroup PLC; Milton Keynes; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Life assurance

Cycle to work

Wellbeing support

Generous leave

Job summary

Dawsongroup PLC is seeking a Customer Service Administrator to support our Trucks and Trailers Fleet Operations. You will ensure vehicles and trailers are compliant, handle maintenance events and manage customer queries with timely, accurate administration.

You will liaise with Head Office and field teams to optimise asset utilisation and deliver a high-quality customer experience in a fast-paced environment.

Qualifications

• Strong written and verbal communication skills.
• Excellent planning and time management capabilities.
• Methodical approach to administration and documentation.
• Focused on delivering a high-quality customer experience.

Responsibilities

• Ensure vehicles and trailers are legally compliant with documentation.
• Support maintenance events, breakdowns and replacement vehicles.
• Chase maintenance paperwork and update compliance reports.
• Raise orders, manage weekly invoices and respond to queries.
• Liaise with internal teams to optimise asset utilisation.

Skills

Communication

Time management

Administration

Customer service

Job description

Dawsongroup PLC is seeking a Customer Service Administrator to support our Trucks and Trailers Fleet Operations. You will ensure vehicles and trailers are compliant, handle maintenance events and manage customer queries with timely, accurate administration.

You will liaise with Head Office and field teams to optimise asset utilisation and deliver a high-quality customer experience in a fast-paced environment.