Fleet Operations & Engineering Lead

Dawsongroup PLC; Milton Keynes; On-site; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Leave allowance

Life Assurance

Training & development

Wellbeing support

Internal progression

Job summary

Dawsongroup PLC is seeking an Operations & Engineering Support Controller in Milton Keynes. This role combines fleet operations, engineering coordination and customer service to deliver a best-in-class experience for customers and suppliers.

You'll oversee day-to-day fleet operations, coordinate with engineering teams on maintenance and compliance, and monitor KPIs to drive efficiency while providing leadership across the branch.

Qualifications

• Experience in fleet operations, engineering support or transport coordination.
• Ability to build relationships with customers, suppliers and colleagues.
• Strong focus on compliance and customer experience.

Responsibilities

• Support the day-to-day management of fleet operations, engineering activity and customer service delivery.
• Work closely with engineering teams to improve compliance, maintenance planning, MOT scheduling and WIP management.
• Build strong relationships with customers, suppliers and colleagues across the business.
• Monitor operational and engineering KPIs, identifying opportunities to improve performance and efficiency.
• Provide leadership support across the branch, including coaching colleagues and covering key operational activities when required.

Skills

Fleet operations

Engineering coordination

Customer service

KPIs and reporting

Job description

Dawsongroup PLC is seeking an Operations & Engineering Support Controller in Milton Keynes. This role combines fleet operations, engineering coordination and customer service to deliver a best-in-class experience for customers and suppliers.

You'll oversee day-to-day fleet operations, coordinate with engineering teams on maintenance and compliance, and monitor KPIs to drive efficiency while providing leadership across the branch.