Fleet Controller: Vehicle Delivery & Collection

Europcar Group UK Limited; Portsmouth; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

5.6 weeks holiday

Enhanced maternity leave

Pension

Discounted car hire rates

EE mobile discount 20%

BUPA legal support

Career progression

Job summary

Europcar Mobility Group is seeking a Fleet Controller to coordinate delivery and collection of vehicles, delivering a superb customer experience. You will work with delivery/collection teams, central fleet staff and local branches, potentially meeting customers as the first point of contact with Europcar.

Essential for the role are a full clean licence, strong communication, teamwork, and an organised approach to scheduling and paperwork.

Qualifications

• A full, valid driving licence is required and driving experience is preferred.
• Ability to work in a small team and communicate clearly in writing and speech.
• Organised, detail-oriented and able to follow procedures under pressure.

Responsibilities

• Provide a high quality rental administration service to meet station needs.
• Assist and complete rental documents and plan vehicle delivery/collection.
• Handle telephone enquiries politely and professionally.
• Accurately complete rental documentation and report post-rental damages.
• Ensure safety of vehicles, premises and customers.

Skills

Full driving licence

Team can work

Clear communication

Positive attitude

Time management

Tools

Documentation handling

Job description

Europcar Mobility Group is seeking a Fleet Controller to coordinate delivery and collection of vehicles, delivering a superb customer experience. You will work with delivery/collection teams, central fleet staff and local branches, potentially meeting customers as the first point of contact with Europcar.

Essential for the role are a full clean licence, strong communication, teamwork, and an organised approach to scheduling and paperwork.