Fleet Controller: Frontline Vehicle Delivery & Handover

europcar

Croydon

On-site

GBP 24,000 - 32,000

Full time

11 days ago
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Benefits offered by this job

Competitive Basic Salary
6 weeks holiday (increase with service
Enhanced Maternity and Adoption Leave
Pension and life insurance
Discounted car hire rates
EE mobile phone discounts
Accor hotel discounts after 12 months
Cycle2Work
Free annual eye tests
BUPA legal and support service
Career progression

Job summary

Europcar Mobility Group is seeking a Fleet Controller to coordinate the delivery and collection of vehicles, ensuring a smooth customer experience. The role involves working with delivery teams, central fleet and local branches, with occasional customer handovers.

The ideal candidate will have a clean driving licence with at least 4 years of driving experience and the ability to communicate clearly, work in a small team, and stay organised under pressure.

Qualifications

  • A full, valid clean driving licence is required.
  • Minimum of 4 years driving experience.

Responsibilities

  • Provide a high quality rental administration service to meet station needs.
  • Assist with the accurate completion of all rental documents and planning of vehicle delivery/collection.
  • Handle telephone enquiries in a polite and professional manner.
  • Accurately complete all rental administration and vehicle documentation including damage reports.
  • Responsible for vehicles, premises and customer safety.

Skills

Driving Licence
Teamwork
Communication
Organised
Customer service
Attention to detail
Time management
Flexibility

Job description

Europcar Mobility Group is seeking a Fleet Controller to coordinate the delivery and collection of vehicles, ensuring a smooth customer experience. The role involves working with delivery teams, central fleet and local branches, with occasional customer handovers.

The ideal candidate will have a clean driving licence with at least 4 years of driving experience and the ability to communicate clearly, work in a small team, and stay organised under pressure.

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