Fleet Account Executive

Perfect Placement UK Ltd; Ilkeston; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Career development

Job summary

Perfect Placement UK Ltd. is seeking a Fleet Account Executive based in West Hallam to join a busy Fleet Department.

You will manage a portfolio of key fleet accounts, overseeing the vehicle order process from enquiry to delivery and ensuring customer satisfaction at every stage. The role offers a competitive salary and an excellent benefits package with opportunities for career development within the fleet department.

Qualifications

• Experience in fleet administration or account management.
• Strong written and verbal communication.
• Ability to manage multiple accounts independently.

Responsibilities

• Assist Business Development Managers with quotes, stock checks, and admin.
• Manage a portfolio of key fleet accounts and respond to inquiries.
• Process quotes and orders using Kerridge and other fleet systems.
• Coordinate the full order journey from enquiry to delivery.
• Liaise with customers, lease companies, sales, and logistics.
• Monitor delivery schedules and resolve issues proactively.
• Track payments and follow up on overdue amounts.
• Prepare reports for forecasting and performance analysis.
• Arrange vehicle deliveries, demos, and fitments as required.

Skills

Account management

Customer service

Communication

Tools

Kerridge

Job description

We are working on behalf of our client to recruit a Fleet Account Executive who will be based in West Hallam. This role offers an excellent opportunity for an experienced professional to integrate into a busy Fleet Department, supporting business growth and delivering exceptional customer service. The Fleet Account Executive will be responsible for managing a portfolio of key fleet accounts, overseeing the vehicle order process from initial enquiry to delivery, and ensuring customer satisfaction at every stage.

Benefits for the successful Fleet Account Executive:

• Competitive basic salary of £28,089.10 per annum
• Excellent company benefits package
• Opportunities for career development within a busy Fleet Department
• Varied responsibilities, including fleet administration, account management, and sales support
• Supportive team environment

Duties of the Fleet Account Executive:

• Assist Business Development Managers with vehicle quotes, stock checks, and account administration
• Manage a portfolio of key fleet accounts, responding promptly to customer enquiries
• Process quotes and vehicle orders using relevant fleet and dealership systems, including Kerridge
• Coordinate the full order journey from enquiry through to vehicle delivery
• Liaise with customers, lease companies, sales, logistics, and internal teams to ensure smooth operations
• Monitor delivery schedules, resolve issues swiftly, and manage surpluses or aged stock proactively
• Track customer payments and follow up on outstanding sales debts
• Prepare reports to support forecasting and account performance analysis
• Arrange and amend vehicle deliveries, demos, fitments, and conversions as required

Requirements of the Fleet Account Executive:

• Previous experience in administration, fleet management, sales support, or customer service
• Strong communication skills, both verbal and written
• High level of accuracy and attention to detail
• Ability to manage multiple accounts efficiently and work independently
• Proactive, organised, and self-motivated approach
• Excellent IT and administrative skills
• Ability to maintain professionalism and composure under pressure
• Customer-focused attitude with a drive to achieve targets