Fleet Account Coordinator – Hybrid Role

Halfords Careers; Redditch; Híbrido; GBP 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Pension plan

Life assurance

25 days annual leave

Bank holidays

Enhanced family leave

Employee discounts

Wellbeing support

Descripción de la vacante

Halfords Careers is seeking a Junior Account Manager to join our Fleet department and ensure day-to-day fleet requirements are managed efficiently. You will handle customer queries, coordinate operations and provide essential admin support to keep fleet services running smoothly.

This role offers hybrid working with 3 days on site at our Redditch Support Centre, and 2 days from home. A proactive, customer-focused approach and strong organisational skills are highly valued, with a competitive

Formación

• Experience in a customer service role.
• Strong organisational and administrative skills.
• Good written and verbal communication.
• Proactive problem solving and ownership.
• Ability to manage multiple tasks and priorities.

Responsabilidades

• Manage day-to-day fleet queries and administration.
• Act as a point of contact for customers.
• Support Account Managers with routine requests.
• Monitor outstanding actions and follow up.
• Liaise with internal teams and suppliers to resolve issues.
• Escalate issues when needed.

Conocimientos

Customer service

Organisational skills

Communication skills

Problem solving

Team collaboration

Descripción del empleo

Halfords Careers is seeking a Junior Account Manager to join our Fleet department and ensure day-to-day fleet requirements are managed efficiently. You will handle customer queries, coordinate operations and provide essential admin support to keep fleet services running smoothly.

This role offers hybrid working with 3 days on site at our Redditch Support Centre, and 2 days from home. A proactive, customer-focused approach and strong organisational skills are highly valued, with a competitive