Hybrid Junior Fleet Account Manager

Halfords Group PLC; Redditch; Hybride; GBP 24 000 - 29 000; Plein temps

Avantages offerts par ce poste

Hybrid working

25 days annual leave

Pension

Life assurance

Discretionary bonus

Employee discounts

Wellbeing & Inclusion

Résumé du poste

Halfords Group PLC in Redditch is hiring a Junior Account Manager in our Fleet team. You will manage day-to-day fleet queries and coordinate admin to keep operations running smoothly.

Working with Account Managers, suppliers and internal colleagues, you will own requests from start to finish, delivering friendly, proactive service and building relationships across Halfords' support network. Hybrid role with three on-site days.

Qualifications

• Customer service experience, preferably in an office environment.
• Strong organisational and administrative skills.
• Ability to manage multiple tasks and priorities.
• Excellent written and verbal communication.
• Commitment to development within a hybrid role.

Responsabilités

• Handle day-to-day fleet and customer queries with accuracy.
• Be a trusted contact for customers and internal teams.
• Support Account Managers with operational tasks.
• Monitor outstanding actions and follow up.
• Identify issues early and escalate as needed.
• Liaise with suppliers and partners to resolve issues.

Connaissances

Customer service

Organisational skills

Multitasking

Communication (written & verbal)

Proactive problem solving

Description du poste

Halfords Group PLC in Redditch is hiring a Junior Account Manager in our Fleet team. You will manage day-to-day fleet queries and coordinate admin to keep operations running smoothly.

Working with Account Managers, suppliers and internal colleagues, you will own requests from start to finish, delivering friendly, proactive service and building relationships across Halfords' support network. Hybrid role with three on-site days.