Flagship Makeup Artist

Trinny London; City Of London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading beauty brand in London is seeking a Flagship Makeup Artist to deliver exceptional customer service and artistry in their Liberty store. Responsibilities include conducting makeup services, driving sales, and staying updated on beauty trends. The ideal candidate will have experience in retail, a passion for beauty, and a customer-centric mindset. Competitive benefits include holiday allowance, discounts, and a commission structure.

Benefits

28 days holiday inclusive of bank holidays

50% employee discount

Competitive commission structure

Qualifications

• Experience in a retail position, preferably within beauty or cosmetics.
• Passionate about makeup and skincare.
• Experience with customer relationship management.

Responsibilities

• Conduct services like appointments and walk-ups, ensuring a great customer experience.
• Deliver impeccable customer service and donate expertise.
• Drive sales and achieve targets.

Skills

Customer service

Makeup artistry

Adaptability

Positive attitude

Sales target achievement

Job description

Overview

Role - Flagship Makeup Artist

Location - Liberty, London

Are you ready to rethink your routine? We’re looking for Makeup Artists to join our sparkling flagship store in Liberty London. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.

B Welcome to Trinny London!

Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we\u2019re only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

We live by three core values: bring fearless passion, act with smart intent and all wear yellow together. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.

The Role

Your daily to-dos might look like this:

• Conduct all types of services such as pre-booked appointments and walk-ups, ensuring that you deliver the Trinny London Match2Me experience to all
• Delivering impeccable customer service, sharing your knowledge with each customer
• Embody Trinny London’s brand and style and priding yourself on knowing that your customers are returning back to you
• Ability to work in a fast-paced environment to achieve and exceed KPIs. Feed on the buzz of achieving your goals and being the best you can be
• Working with our education and training team to continually offer best-in-class makeup advice and services
• Staying up to date with the latest skincare and makeup trends, improve your product knowledge and elevating your artistry
• Driving sales in order to reach daily and monthly sales targets

Responsibilities

• Delivering a high standard of customer service and makeup artistry, aligned with the Trinny London experience
• Provide knowledgeable product recommendations and skincare guidance
• Represent the brand and cultivate repeat customers
• Collaborate with education and training teams to ensure up-to-date advice
• Maintain awareness of skincare and makeup trends to elevate artistry
• Support sales targets and provide a positive shopping experience

Qualifications

• Experience in a retail position, within beauty or cosmetics
• Passionate for makeup and skincare
• Experience with customer relationship management and data capture targets
• Adaptable and confident with an ever-changing, fast-paced and high-pressured environment
• Positive and can-do attitude
• Comfortable and motivated by working towards and exceeding targets and KPIs
• Punctual and flexible to work retail hours, including bank holidays and weekends
• Personable with a customer-centric mindset

We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge.

Benefits

• 28 days holiday inclusive of bank holidays (pro-rata)
• One extra day of holiday for your birthday
• Welcome Trinny London Starter Stack
• Company discount for yourself (50%) and your friends and family (40%) after 3 month probation
• Competitive commission structure
• Pension Scheme
• Enhanced family friendly packages
• Bookado (activity membership service)
• T-Parties = summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities

We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.

We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.

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