First Line Manager

TJX Europe; West Yorkshire; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retail company in the UK is seeking an Operational Leader to join its Distribution Team. This role emphasizes team leadership, effective resource management, and fostering talent within a diverse workforce. Candidates should possess strong communication skills and a commitment to continuous improvement in operational processes. The position offers a supportive environment with a fixed rota and potential for overtime, ensuring a great work-life balance.

Benefits

10% discount

Great work-life balance

Fixed, 3-week rota

Qualifications

• Experience in retail, manufacturing, hospitality, production, or call center.
• Proven ability to develop talent within a team.
• Strong problem-solving abilities.

Responsibilities

• Lead large-scale, diverse teams to achieve operational goals.
• Manage resource planning and daily metrics effectively.
• Foster a culture of performance and individual talent development.
• Oversee HR and payroll processes in alignment with company policies.
• Continuously seek improvements in operational standards.

Skills

Team leadership

Communication

Problem solving

Talent development

Job description

Job Requirements

Amazing, supportive people. Top-notch training. Fast-paced work that makes every day different. You'll find all this and more when joining our TJX Distribution Team!

You may not have heard of TJX Europe, but chances are you've shopped in Homesense or TK Maxx; these are part of our TJX Europe family.

At TJX Europe, we're looking for Operational leaders to join our team. If you're currently working in Distribution, Retail Management or leading a team in hospitality, if people are your passion and encouraging your team to be their best is your drive, then we want to hear from you.

Our First Line Managers at TJX play a central role in keeping our TK Maxx and Homesense stores stocked with the off-price products our customers love!

What's more, you'll be part of a supportive company that puts people first. So, whether it's shift patterns that give you a great work-life balance or the support to tackle any opportunity that comes your way, come and discover a role that's centred around you.

Day to day

• Leading large-scale, culturally diverse teams to implement operational and functional goals through partnering, coaching and leadership.
• Responsible for resource planning within the department, effectively handling day-to-day metrics across your shift in collaboration with the rest of the site.
• Shaping a culture of effective performance through hard-working teams and individuals, spotting talent and developing potential.
• Handling all HR and payroll processes, ensuring a fair and consistent approach is applied in line with TJX policies and procedures.
• Finding ways to improve what we do and ensuring everyone understands the standard process of their role.

About you

• A brilliant team leader and communicator, perhaps with retail, manufacturing, hospitality, production, or call centre experience.
• A track record of identifying and developing talent with the ability to get the best out of every team member.
• A skilled problem solver who can think on their feet, as there's constantly a new opportunity to address.

What you'll get

• Great work-life balance.
• A 4-day, 36 hour working week with opportunities for overtime.
• Fixed, 3-week rota so you know exactly when you will be working and only working one in every three.

Competitive salary

10% discount.

Interested in hearing more? Apply today and Discover Different at TJX.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy, race, religion or belief and / or sexual orientation.