First Aider

BumbleBee Education Ltd; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An educational institution in Greater London seeks an Administrative Support Officer. This role involves providing high-quality support focused on pupil attendance, safeguarding, and welfare. Duties include maintaining attendance records, assisting families, supporting pupil well-being, and acting as a qualified First Aider. Ideal candidates should have strong communication skills and experience in administrative settings. A First Aid certificate and a valid DBS are essential for this role.

Qualifications

• Experience working in a similar administrative environment.
• Ability to handle sensitive information confidentially.
• Strong attention to detail and accuracy in data handling.

Responsibilities

• Maintain accurate daily attendance records on the school’s MIS system.
• Monitor attendance data and identify patterns of concern.
• Follow up on absences by contacting parents/carers.

Skills

Attention to detail

Communication skills

Interpersonal skills

IT skills

Education

First Aid at Work Certificate

Valid DBS

Tools

MIS systems (e.g., SIMS, Arbor, Bromcom)

Job description

Purpose of the Role

To provide high-quality administrative support focused on pupil attendance, safeguarding, and welfare. The postholder will monitor attendance data, follow up on absences, support families where needed, and act as a trained First Aider for the school. The role is essential in promoting regular school attendance and ensuring the wellbeing and safety of all pupils.

Key Responsibilities

• Attendance Administration
  • Maintain accurate daily attendance records on the school’s MIS system.
  • Monitor attendance data and identify patterns of concern.
  • Follow up on absences by contacting parents/carers.
  • Prepare attendance reports for the Senior Leadership Team, safeguarding team, and governors.
  • Support the implementation of the school’s attendance policy.
  • Liaise with external agencies such as Education Welfare Officers when necessary.
• Pupil Welfare & Safeguarding Support
  • Work closely with the pastoral and safeguarding teams to identify pupils who may require additional support.
  • Ensure concerns about pupil welfare are documented and escalated appropriately.
  • Support early intervention strategies to promote pupil wellbeing.
  • Maintain confidentiality and follow all school safeguarding procedures.
• First Aid
  • Act as a qualified First Aider for pupils and staff.
  • Provide immediate care for injuries or illness (if needed).
  • Maintain accident logs and ensure medical records are up to date.
• General Administration
  • Provide administrative support to the office team as needed.
  • Communicate professionally with parents, staff, and external agencies.
  • Assist with student files, correspondence, and school records.
  • Support front office duties when required, including reception cover.

Person Specification

• Experience working in similar administrative environment.
• Strong attention to detail and accuracy in data handling.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information confidentially.
• Good IT skills, to use/learn MIS systems (e.g., SIMS/Arbor/Bromcom).
• Ability to prioritise work and meet deadlines.
• First Aid at Work Certificate and a valid DBS.