Financial Institutions Claims Advocate

Marsh & McLennan Companies; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading global insurance broker in London seeks a Financial Institutions Claims Advocate. This hybrid role requires expertise in technical coverage on FI insurance claims. Responsibilities include advising clients on claims and collaborating with the FI Claims team. Ideal candidates will have experience in claims management and strong negotiation skills, all within a diverse and inclusive work environment.

Benefits

Professional development opportunities

Supportive leadership

Inclusive company culture

Qualifications

• Experience resolving complex financial and professional lines insurance claims.
• Claims management experience required.
• Knowledge of the FI sector preferred.

Responsibilities

• Provide strategic, technical, and tactical claims coverage advice.
• Guide clients through complex insurance claims.
• Support in winning and retaining clients.

Skills

Negotiation skills

Communication skills

Relationship management

Job description

Overview

R_320309 Financial Institutions Claims Advocate

We are seeking a talented individual to join our Financial Institutions Claims team at Marsh. This role will be based in London. This is a hybrid role that has a requirement of working at least three days a week in the office.

You will be part of the FI Claims Advocacy Team which forms part of the wider FINPRO Claims Advocacy Team at Marsh UK based predominantly in London. The team works closely alongside the FI placement practice lead by Claire Garrett. The FI team at Marsh services a significant number of large, global FI businesses across industries including banking, asset and fund management, insurance and fintech.

Reporting to our Head of FI Claims, the role will involve responsibility for delivering a comprehensive claims service to Marsh’s FI clients with a focus on technical coverage expertise across FI professional indemnity and D&O claims and crime losses.

Responsibilities

• Work closely with FI clients, overseas Marsh offices and other colleagues in providing strategic, technical and tactical claims coverage advice.
• Part of the wider team and a valuable contributor to winning and retaining clients through service delivery and results.
• Demonstrate technical ability, market knowledge and the personality to build relationships with new and existing clients.
• Guide clients through complex insurance claims as an advocate on behalf of Marsh clients with insurers.
• Contribute to thought leadership on issues affecting FI clients.
• Provide training for placing and claims colleagues.
• Provide support to the wider FI team through the feedback of claims intelligence to product development colleagues.
• Support the business in winning and retaining clients – participate in client RFP processes.
• Capture actionable, aggregate claims data for use by clients in future pre-incident planning and risk management.

What you need to have

• Experience of resolving complex financial and professional lines insurance claims ideally involving FI insureds.
• Claims management experience.
• Excellent negotiation, communication and relationship management skills.

What makes you stand out

• FI sector knowledge.
• Strong technical insurance coverage skill set.
• Experience of presenting to clients and colleagues.
• Experience of claims management for large corporates with significant claims volumes as well as complex individual losses.

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail]. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.