Financial Administrator

Bolton Council; Bolton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local authority in the United Kingdom is looking for a passionate individual to join their Financial Services team in a customer-facing administrative role. The ideal candidate will have excellent communication skills and a strong commitment to providing support to individuals accessing social care services. This role involves ensuring timely processing of work and addressing client queries. The organization offers various benefits including flexible working, a Pension Scheme, and employee wellbeing services.

Benefits

Exclusive rewards and benefits

Discounts and gym membership prices

Generous annual leave allowance

Flexible work opportunities

Access to a Pension Scheme

Wellbeing and support services

Qualifications

• Specified level of spoken English as per the person specification.
• Excellent customer care and communication skills.
• Passion for providing support to individuals accessing social care services and their families.

Responsibilities

• Provide high-quality administrative support in the Financial Services team.
• Ensure timely and accurate processing of work.
• Handle queries raised by clients and their families.

Skills

Excellent customer care skills

Strong communication skills

Passion for social care

Job description

Overview

We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation.

Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

Responsibilities

Working within a busy and dedicated team, you'll provide high‑quality administrative support in the Financial Services team. You will ensure that our work is processed in a timely and accurate manner and will take care of queries raised by the people that we support.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

With excellent customer care and communication skills, you will be passionate about providing a support service to people who access social care services and their families.

Qualifications

• Specified level of spoken English as per the person specification.

• Excellent customer care and communication skills.

• Passion for providing support to individuals accessing social care services and their families.

Benefits

We offer a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. Additionally, you will receive a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.