Field Technician

Anglian Water; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading water services provider in the United Kingdom seeks a Field Technician for Water Recycling. The role involves maintaining critical infrastructure, addressing network issues, and ensuring excellent customer service while adhering to health and safety protocols. Applicants should possess strong customer service skills, a full driving license, and a willingness to work outside. This full-time role offers a salary range of £30,534 and various benefits including health care and a pension scheme.

Benefits

Private health care

Virtual GP service

Generous pension scheme

Qualifications

• Hands-on experience is beneficial when working outside.
• You must be able to work in confined spaces and at height.
• A full driving license is required, with a 4.5 tonne license being advantageous.

Responsibilities

• Operate high-pressure water jetting unit and CCTV equipment.
• Investigate and offer first-time resolutions for sewerage issues.
• Respond to incidents and complete planned maintenance work.
• Record site feedback through IT systems.
• Lone working with internal and external customers.

Skills

Experience or willingness to work outside

Basic IT skills

Excellent customer service skills

Ability to work autonomously

Job description

Field Technician - Water Recycling

Location: Bedford (must be within 20mins of travel to this location)

Salary £30,534 - depending on skills and experience + standby payments + business use of company van

We offer a wide range of benefits including private health care, virtual GP service for you and your household, and a generous pension scheme - we double-match your contributions, up to 6%, giving you an 18% combined contribution.

Permanent, 37 hours, Full Time, with flexibility for part-time working

For a great career just add water!

At Anglian Water, we stand out as a frontrunner in providing water and water recycling services in the UK, setting the industry standard for quality and customer service. What truly sets us apart is our unwavering commitment to offering the support and growth opportunities that empower our teams to make a tangible impact on our customers and the environment.

Our dedicated team, comprised of skilled professionals, plays a crucial role in delivering key services. We take pride in collecting and treating water, ensuring its return to the environment through rivers and coastal outlets. With over 7,000 pumping stations and a network of 76,000 kilometres of sewers directing to more than 1,000 water recycling centres, our team is at the heart of a vital and impactful operation.

What you will be doing?

Join our team as a Field Technician in Water Recycling Services, where you'll play a vital role in safeguarding the environment, public health and maintaining critical infrastructure. You'll tackle issues in our network including blockages, odours, flooding and incidents. You'll deliver exceptional service levels to our customers while adhering to environmental regulatory standards.

As part of our standby roster, you'll be ready to tackle additional out-of-hours work, ensuring uninterrupted service delivery. Safety is paramount in all aspects of the role, and you'll be expected to uphold health and safety protocols diligently.

If you are passionate about joining a team dedicated to environmental stewardship and play a hands-on role in our operations, then we'd love to hear from you!

Your duties will include:

• Operating a single person, high pressure water jetting unit which you will be trained in as well as specific CCTV equipment- helping to identify and promote repair work for any problems found on our sewerage network.
• Taking ownership for investigating and offering first time resolutions for sewerage issues encountered by our customers.
• Responding to incidents, and completing planned maintenance work
• Accurately collating and recording all feedback from site through our IT systems.
• Predominately lone working, engaging with both our internal and external customers on a daily basis.

What does it take to be a Field Technician?

• Experience or willingness to work outside in all weathers, hands on/manual experience is beneficial
• Basic IT skills
• Ability to work autonomously as well using your own initiative
• Excellent customer service skills
• Full driving license- having a 4.5 tonne license would be advantageous as the role will eventually require this (training will be provided if needed)
• In this role you must be able to work within a confined space, and at height without restrictions. Due to harness weight limits, your maximum weight cannot be in excess of 113 kilograms, and you will be expected to complete relevant occupational health checks including Hand-arm Vibration (HAV)

Inclusion at Anglian Water

Inclusion is for everyone and we are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.

Join us and be part of a team where your skills and passion can make a real difference. We believe in creating an inclusive and diverse workplace, and we welcome all candidates who are ready to contribute their unique perspectives and skills to our mission of environmental stewardship.

Closing date: Sunday 1st February

Interviews: TBC

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