Field Service Technician

Mazak Corporation; East Hampshire; On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled Field Service Technician to install and repair cutting-edge machines at customer sites. This role involves ensuring a safe work environment, diagnosing mechanical and electrical issues, and providing exceptional customer training. You will be part of a dynamic team, utilizing various test equipment to ensure machines operate flawlessly. If you have a passion for technology and excellent problem-solving skills, this opportunity offers a chance to make a significant impact while traveling and engaging with clients. Join us in delivering top-notch service and support!

Qualifications

• 2 years of technical training in electronics or machine tool assembly.
• 3-7 years of field service experience.

Responsibilities

• Install and repair machines at customer sites, ensuring proper operation.
• Train customers on machine functions and troubleshoot issues.

Skills

Engineering Drawings

PLC Understanding

Hydraulic/Pneumatic Circuits

General Computer Skills

Problem Solving

Reporting Skills

People Skills

Education

2-Year Technical Training in Electronics

High School Diploma

Tools

Test Equipment

Job description

Description

Accountability:

Install and repair machines and accessories at customer site. Provide Technical information on operation or repair of machines and accessories.

Scope and Responsibilities:

Essential duties include, but not limited to the following:

* Proactively attains a safe and healthy work environment for all employees

* Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.

* Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.

* Test operation of machines and accessories after completing installation or repair

* Train customers on functions of the machines

* Learn new machines features and accessories as they become available

* Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed

* Travel is required. Assignments will require overnight or multiple night stay.

* Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc....

Education/Certification:

* 2-year technical training in electronics, mechanical or machine tool assembly

* 3-7 years of experience in Field Service

* High School Diploma

Skills:

* Read/understand engineering drawings

* Ability to work on own or in group while completing necessary tasks

* Ability to understand PLC

* HYD/Pneumatic circuits

* General computer skills

* Ability to lift up to 50lbs on a repetitive daily basis.

* Heavier lifting in excess of 50lbs on periodic basis

* Ability to problem solve depending on situation.

* Sound writing and reporting skills.

* Strong people skills.

The salary range for this position is $70,926 to $109,025

EOE, including disability/vets

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.