Field Service Engineers

Harrison Scott Associates; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading engineering firm in the United Kingdom is seeking experienced Field Service Engineers to install and service printing presses across the UK. Candidates should have a recognised qualification in Electrical and/or Mechanical Engineering, a strong background in heavy engineering, and a full driving license. The role offers competitive benefits including a company car, phone, life assurance, and 25 days of holiday. Ideal candidates will possess strong communication skills and a customer service focus, along with the flexibility to travel extensively.

Benefits

Company car

Phone

iPad

Life assurance

Pension

25 days holiday + bank holidays

Additional earnings potential

Qualifications

• Recognised qualification in Electrical and/or Mechanical Engineering.
• Heavy engineering background.
• Full driving license.

Responsibilities

• Installing presses at customer sites.
• Responding to technical requests and providing resolutions.
• Carrying out pre-planned service interventions.
• Accurate reporting on assignments.
• Liaising with senior customer staff to ensure job scope is agreed.
• Maintaining good working relationships with customers.

Skills

Technical problem-solving

Strong communication

Customer service focus

Initiative

Flexibility to travel

High work standards

Education

Recognised qualification in Electrical and/or Mechanical Engineering

Job description

Overview

Job Title : Field Service Engineers – Printing Presses : UK Wide.

Salary : Highly competitive Package - Car, O / T & Allowances

Location : England

Reference : GYJ3139

Contact :

Telephone : [phone]

Categories : , , , , ,

This is a truly fantastic career opportunity to work with one of the world’s leading Printing Press suppliers.

Our prestigious Client is looking for experienced Electrical and / or Mechanical Press Engineers for their UK operations.

Field service engineers are responsible for installing, servicing and diagnostic evaluation and repair across our Client’s best in class range of printing products.

Responsibilities

• Installing presses at customer sites, liaising closely with the Project Engineer and other members of the installation team.
• Responding to technical requests from customers, making appropriate diagnoses and suitable recommendations to resolve technical queries / issues in a timely manner.
• Carrying out pre-planned service interventions.
• Referring to comprehensive reference documentation, in addition to assistance from other members of the service team to overcome any issues.
• Accurately report on each assignment, providing full details of the actions taken and outstanding requirements, if any.
• Customer Relationships: Liaise with senior customer staff, communicating the exact nature of the technical requirements of the job and ensuring that the scope of the work is agreed before work begins.
• Maintain good working relationships with customers, being mindful that mechanical engineers are representatives of the Company.
• Promote the Company’s pro-active service products and training to customers, reporting any potential leads to the Service Manager.

Qualifications & Experience

Essential

• Recognised qualification in Electrical and / or Mechanical Engineering
• Heavy engineering background
• Full driving license

Preferred

• Experience of the print / packaging industry

Skills & Abilities

Essential

• Aptitude for technical problem-solving
• Strong communication skills
• Customer service focus
• Initiative
• High standards of work
• Flexibility to travel extensively to cover the customer base and work away from home on a regular basis
• Flexibility to work overtime on a regular basis, including occasional weekend working

Benefits

Benefits include company car, phone, iPad, life assurance, pension, 25 days hols + bank hols and excellent additional earnings potential.

All enquiries in confidence.

CVs in MS Word format please, (.doc / .docx).

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