Field Service Engineer - Windows & Doors

Anglian; Falkirk; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Company van

Holiday entitlement 31/33

Volunteer time off

Health benefits

Discount scheme

Career development

Supportive team

Job summary

Anglian in Falkirk is seeking an experienced Window and Door Engineer to install and maintain uPVC products under our 10-year warranty. You will travel to customer homes, identify faults, and repair or replace components while delivering outstanding service.

You will use provided tools including a van and PDA, handle paperwork accurately, and follow our Right First Time approach to reduce missed appointments. A full UK driving license is required.

Qualifications

• Experience of uPVC installation and maintenance required.
• Excellent customer service in a customer-facing environment.
• Ability to work solo in a standalone field-based role.
• Willingness to travel and be flexible in the working week.
• Good time management and communication skills.

Responsibilities

• Visit customer homes, identify faults and fix under warranty.
• Demonstrate correct product care to customers.
• Maintain high level of service to every customer.
• Complete service calls on schedule using Right First Time approach.
• Accurate paperwork and update PDA records.

Skills

uPVC installation

Customer service

Self-motivated

Driving licence

PDA device usage

Education

Relevant qualification in installation or maintenance

Tools

PDA device usage

Job description

Anglian in Falkirk is seeking an experienced Window and Door Engineer to install and maintain uPVC products under our 10-year warranty. You will travel to customer homes, identify faults, and repair or replace components while delivering outstanding service.

You will use provided tools including a van and PDA, handle paperwork accurately, and follow our Right First Time approach to reduce missed appointments. A full UK driving license is required.