Field Service Engineer

Halma Plc; Abingdon; On-site; GBP 37,000 - 45,000; Full time

Job summary

A safety technology company in the UK seeks a Field Service Engineer for the Sheffield/Rotherham area. Key responsibilities include servicing electronic gas detection equipment and providing customer training. Full product training is offered, and candidates should have excellent communication skills and a full UK driving license. The starting salary is £41,000, with additional benefits including a company van, pension, and generous holiday packages.

Benefits

Company van

Generous company pension

Health cash plan

25 days holiday

Birthday off after 1 year

Employee assistance programme

Qualifications

• Live in the Darlington area for customer support.
• No previous experience in gas detection products necessary; full training provided.
• Commissioning and installation experience is desirable.

Responsibilities

• Servicing and repairing electronic gas detection equipment.
• Provide customer training once experienced.
• Complete accurate service reports and adhere to scheduling.

Skills

Customer communication skills

Troubleshoot and repair electronic equipment

Team collaboration

Full UK driving licence

Education

HNC / HND in electronics/electrical field

Job description

Job Summary

As a member of the Field Service Team, you will be responsible for providing exceptional support and customer service to all customers, as well as attending customers' sites to perform proactive maintenance, repairs and commissioning of our products. Your main duties will include:

Responsibilities

• Servicing, calibrating and repairing electronic gas detection equipment to the relevant standards.
• Ensure all serviced products are tested and left fully operational and demonstrated to the site responsible person (recorded as such on‑service paperwork).
• Support other team members on jobs that require multiple engineers.
• Provide customer 'user training' when required – once experienced.
• Work closely with the Service Admin team making sure jobs are scheduled efficiently and meeting customers' requirements.
• Ensure service reports are completed accurately and submit them for processing on time.
• Complete RAM's and POWRA's when required (training given).
• Responsible for van stock holding and calibration gas holding, ensuring that it is appropriate for the customer base in your region, and that 'life critical' components are cycled regularly to ensure we can offer a first‑time fix where possible.
• Ensure all personal PPE is maintained within inspection expiry dates, all service clothing is clean and respectable at the start of the day, and all service equipment is 'up to date' and operational.
• Cover a geographical area based from Sheffield / Rotherham – M1 Corridor (required) and other areas to cover 2‑man jobs.

Qualifications and Experience

• No previous experience in gas detection products is necessary as full product training will be provided.
• Must live in the Darlington area to primarily cover customers in and around that area.
• HNC / HND in an electronics/electrical field or equivalent technical qualification preferred.
• Previous Field Service Engineering experience would be an advantage, but not necessary.
• Experience in electronic equipment service, troubleshoot/repair.
• Commissioning and/or installation experience desirable.
• Excellent customer communication skills in both writing and verbal.
• Full UK driving licence essential.
• Confined Space, IPAF and Safety Passport is preferable, but full training provided.
• The role can be physically demanding when using access equipment and when occasionally accessing confined spaces.

Personal Attributes

• You inspire with your passion and values.
• You are culturally sensitive.
• You are a collaborative team player.
• You are straightforward and have no interest in business / internal politics.
• You are curious and disrupt the status quo.

We have been designing and manufacturing life‑saving products for 50 years, protecting people from toxic and flammable gases.

About Crowcon Detection Instruments Ltd.

Crowcon Detection Instruments Ltd. is a wholly owned subsidiary of Halma plc. Halma's (www.halma.com) purpose is growing a safer, cleaner, healthier future for everyone, every day. Halma is a market leader in specialist safety, health, and environmental technologies, a global group of businesses developing solutions that push the boundaries of science and technology. Headquartered in the UK, Halma is one of the top performing businesses in the FTSE 100 index with many years of record revenues and profits. The group has nearly 50 businesses operating through three sectors (Medical, Environmental & Analysis and Safety) in more than 20 countries and major operations in Europe, North and South America and Asia, supplying customers in 160 countries and employing more than 8,500 people worldwide. Crowcon's values are:

• Do the right thing
• Collaborate and support each other
• Always do your best
• Try new things
• Be yourself

Compensation and Benefits

Electronics Field Service Engineer - Based Sheffield / Rotherham – M1 Corridor – £41,000 starting salary plus overtime package. Paid overtime at 1.5× hourly rate, double time on Sundays authorised when there is a requirement.

• 37.5 hour week contractually.
• Travel Time included in paid working hours.
• Company Van & Credit Card.
• Generous company pension (up to 10.5% matched).
• Company shares.
• Health cash plan (Medicash).
• Eyecare scheme (with Specsavers).
• Corporate life insurance.
• 25 days holiday.
• Birthday off (after 1 year of service).
• Optional 3 days holiday purchase.
• 14 weeks paid maternity, paternity, adoption leave.
• Employee assistance programme.
• Learning and development opportunities.
• Salary sacrifice car leasing.