Field Service Engineer - Norfolk

Tunstall Healthcare (UK); Norwich; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare solutions provider is seeking a Field Service Engineer to deliver excellent repair and maintenance services. This remote role covers Norfolk and requires strong interpersonal skills to interact with a variety of customers, including the elderly and vulnerable. Candidates should have experience in field engineering, electrical/electronic qualifications, and effective problem-solving abilities. The role offers a company vehicle, fuel card, and various other benefits.

Benefits

Company vehicle

Fuel card

Overtime opportunities

Enhanced maternity/paternity benefit

Company phone

Uniform

Tools

Up to 9% combined pension contribution

Free eye tests

Retail discounts

Warm and welcoming team environment

Career development opportunities

Qualifications

• Proven experience as a Field Engineer.
• Electrical and electronic experience with a variety of products.
• Desirable experience within a field-based role.

Responsibilities

• Provide high-quality repair and maintenance service.
• Demonstrate exceptional customer relation and interpersonal skills.
• Work on equipment in customer homes.

Skills

Electrical/Electronic qualification at NVQ Level 2 or equivalent

Full Category B UK driving license

Experience of testing Fire Systems

Strong communicator with excellent interpersonal skills

Good problem solving and analytical skills

Effective team working

Effective time management & planning skills

Comfortable working at heights and/or in confined dusty spaces

Experience of working with the elderly or vulnerable

Job description

Overview

We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover Norfolk.

The Role

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.

The Ideal Candidate

To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as: Emergency Lights, Fire Systems and a variety of our electrical/electronic products. Any experience of working within a field-based role would be desirable, but not essential.

Key skills and experience

• An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
• Full Category B UK driving license (for manual vehicles)
• Experience of testing Fire Systems.
• Strong communicator with excellent interpersonal skills.
• Good problem solving and analytical skills.
• Able to demonstrate effective team working
• Effective time management & planning skills.
• Comfortable working at heights and/or in confined dusty spaces.
• Experience of working with the elderly or vulnerable.

What we offer

• Company vehicle
• Fuel card
• Overtime opportunities
• Enhanced maternity/paternity benefit
• Company phone
• Uniform
• Tools
• Up to 9% combined pension contribution
• Free eye tests
• Retail discounts
• Perks and benefits that include things like: free eye tests, retail discounts
• A warm and welcoming team environment
• Development and a chance to build a rewarding career