Field Service Engineer, Molecular Diagnostics (Remote UK)

Abbott; Nottingham; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global healthcare company is seeking a Field Service Engineer based in Nottingham. This role involves on-site installations, maintenance, and troubleshooting of molecular instrumentation while providing top-notch customer service. With a focus on client experience and collaboration with commercial teams, ideal candidates should possess strong problem-solving abilities and a diploma. Competitive compensation and a comprehensive benefits package are offered.

Benefits

Competitive salary

Defined contribution pension scheme

Private healthcare

Life assurance

Flexible benefits scheme

Qualifications

• Strong scientific mindset and autonomy.
• Excellent communication abilities.

Responsibilities

• Installation and implementation of new systems.
• Performing preventative maintenance interventions.
• Troubleshoot Application and Instrumentation by telephone and on site.
• Providing on‑site customer support for training.
• Close cooperation with Application Support Specialists.
• Providing primary service and support to defined territory.

Skills

Problem solving skills

Customer service skills

Active listening

Education

Diploma/College degree

Job description

A global healthcare company is seeking a Field Service Engineer based in Nottingham. This role involves on-site installations, maintenance, and troubleshooting of molecular instrumentation while providing top-notch customer service. With a focus on client experience and collaboration with commercial teams, ideal candidates should possess strong problem-solving abilities and a diploma. Competitive compensation and a comprehensive benefits package are offered.